Samuel E. Email & Phone Number

Lekki, La, Ng

Lekki, La, Ng

Abuja, Federal Capital Territory, Nigeria

- Directed the operational activities of Giogelo Group of companies, ensuring seamless coordination and alignment across business units, including real estate, retail, and the foundation.- Oversaw employee and contract staff management, optimizing workforce efficiency across various business functions and projects.- Supervised construction projects, managing resources, maintaining budgets, and ensuring timely payment to contract workers, resulting in cost-effective project completion.- Managed the foundation's operations, driving community engagement and program effectiveness to support its philanthropic objectives.- Developed and implemented organizational policies and procedures, streamlining workflows and enhancing overall productivity.

Abuja, Federal Capital Territory, Nigeria

• Increased Sales Revenue: Changed store layout and product placement to increased product visibility and sales.• Customer Satisfaction: Maintained customer satisfaction rate by providing excellent service and addressing customer needs promptly which also increased repeat customers.• Inventory Management: Introduced a system to visualize and manage stock online and offline.• Promotional Success: Successfully launched and managed promotional campaigns, resulting in increased foot traffic and sales.

Abuja, Federal Capital Territory, Nigeria

• Increased Sales Conversion: Boosted sales conversion rates through effective product demonstrations and tailored solutions.• Customer Satisfaction: Maintained a 100% customer satisfaction rate by resolving technical issues promptly and providing clear instructions. I never received a single complaint. I received several happy commendations.• Training and Support: Conducted training sessions for customers on software usage, enhancing user understanding and satisfaction.• Inventory Management: Managed and optimized inventory, reducing excess stock levels while ensuring the availability of critical components.• Cybersecurity Implementation: Advised clients on cybersecurity best practices, ensuring data protection and compliance while handling sensitive government information.

Abuja, Federal Capital Territory, Nigeria

• Enhanced Brand Visibility: Produced creative promotional videos and graphics that increased brand visibility across social and print media platforms.• Design Excellence: Developed engaging graphics, illustrations, and digital materials that reinforced brand identity and resonated with diverse target audiences.• Efficiency and Cost Savings: Streamlined design processes and reduced project costs through effective resource planning and outsourcing management.• Data Visualization: Created infographics and presentation materials that simplified complex concepts, aiding in clearer communication and understanding.

• Sales Performance: Identified a market need and expanded service offerings, resulting in over 300% increase in weekly income from the new service alone.• Hardware and Software Expertise: Successfully installed and configured hardware and software components, re-commissioned abandoned and unutilized hardware, increasing service offerings and enhancing operational efficiency.• Operational Support: Managed office supply and stationery sales, ensuring availability and timely delivery to meet customer needs.• Transaction Accuracy: Maintained accurate records of all transactions, ensuring transparency and accountability.

Abuja, Federal Capital Territory, Nigeria

• Technical Training: Facilitated orientation and training sessions for new personnel on equipment and software, enhancing team proficiency and productivity.• Professional Development: Actively participated in technical summits and product exhibitions, staying updated with industry trends and innovations.• Research and Development: Contributed to product research and development initiatives, providing valuable insights and supporting innovation efforts.• Customer Communication: Managed all incoming communications effectively, ensuring prompt and professional responses as the first point of contact.• Documentation Improvement: Reviewed and improved technical documentation, enhancing clarity and usability for internal and external stakeholders• Fixed several hardware issues saving the company hundreds of thousands in hardware purchases.