Seasoned BPO General Manager, Sales Manager for account executive team, and team lead for chat support, and QA manager for Inbound and Outbound programs. Experienced Sales Trainer for Google Ads campaigns, account management and other digital advertising tools. Created training playbooks for different LOB's had 100% training pass rate and commended by clients for excellent quality of trainees endorsed to production.Top account executive, managing multiple accounts maintaining sales and ROI for clients.
Us Weed Channel
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Google Ads SpecialistUs Weed ChannelCentral Luzon, Philippines
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Technical TrainerGoogle Ads Ph Academy May 2023 - Present
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Chief Marketing OfficerJs Mac Webmasters Pty. Ltd. Oct 2019 - PresentUnited StatesResponsible for developing and executing the company’s overall marketing strategy, overseeing digital advertising campaigns, and managing a high-performing marketing team. Primary objective is to drive business growth through innovative marketing strategies while ensuring the success and profitability of client
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Sem SpecialistFreelance 2019 - PresentConducts keyword research to identify high-value keywords for both SEO and SEM campaigns.Optimizes website content and technical aspects to improve organic search ranking.Develops and implement a content marketing strategy that attracts organic traffic and supports paid search campaigns.Manages paid search campaigns across various platforms (Google Ads, Bing Ads, etc.) to generate leads and conversions.Analyzes website traffic data and user behavior to identify areas for improvement.Stay updated on the latest SEO and SEM trends and best practices.Generates reports to communicate the effectiveness of SEO and SEM efforts to stakeholders.
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Product Trainer For Google AdsTeletech Philippines Nov 2017 - May 2023Collaborate with managers to determine training needs and schedule training sessionsDesign effective training programs Conduct seminars, workshops, individual training sessions etc.Prepare educational material such as module summaries, videos etc.Support and mentor new employeesConduct evaluations to identify areas of improvementMonitor employee performance and response to training -
School DirectorSkill Power Institute - Angeles City, Pampanga Nov 2017 - Nov 2018Angeles, Central Luzon, PhilippinesSchool Director managing the faculty for Senior High School, College and Technical Vocational. Responsible for planning and implementation of school regulations, monitoring the financial status of the school and students affairs, and inter school participation. Working with marketing head to promote the school to improve the number of students.Responsible for the efficient and effective operations of the campus. Sees to it that all policiespromulgated by management are implemented to the fullest and recommends to managementmeasures that will help the School achieve its VISION and MISSION.
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Account ExecutiveAcquire Bpo Jul 2015 - Oct 2016Mandaluyong, National Capital Region, PhilippinesAccount executive offering voip to businesses in US. Outbound calling to generate revenue for the business by closing deals that is profitable for the the company and educating the clients about the product. -
General ManagerIgrant Co. Nov 2007 - Jul 2015Pasig, National Capital Region, PhilippinesDetermines call center operational strategies by conducting needs assessments, performance reviews,capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies;defining user requirements; establishing technical specifications, and production, productivity, quality,and customer-service standards; contributing information and analysis to organizational strategic plansand reviews.• Develops call center systems by developing customer interaction and voice response systems, andvoice networks; designing user interfaces; developing and executing user acceptance test plans;planning and controlling implementations.• Maintains and improves call center operations by monitoring system performance; identifying andresolving problems; preparing and completing action plans; completing system audits and analyses;managing system and process improvement and quality assurance programs; installing upgrades.• Accomplishes call center human resource objectives by recruiting, selecting, orienting, training,assigning, coaching, counseling, and disciplining employees; administering scheduling systems;communicating job expectations; planning, monitoring, appraising, and reviewing job contributions;planning and reviewing compensation actions; enforcing policies and procedures.• Meets call center financial objectives by estimating requirements; preparing an annual budget;scheduling expenditures; analyzing variances; initiating corrective actions.
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Sales ManagerVox Opera Solutions Inc. Jan 2003 - May 2007Makati, National Capital Region, PhilippinesIncreased volume by a significant 10,000 units per week and yearly 100,000.00gross sales, total increases in turn over in excess of 1.2 M yearly.• Traveled to different states in US to visit customers and build good businessrelationship.• Increased the numbers of new customers by exhibiting to Trade Shows in LosAngeles Convention Center and Las Vegas Sands Convention Center.• Sent to US Distribution Center in Las Vegas Nevada for training on ActualWarehouse Operation, planned and implemented sales training program for allsales staff.• Responsible for planning, analyzing the sales metrics from daily sales stats.• Facilitate training for new sales staffs for sales and communication skills.• Daily coordination with CEO,CFO, of the account in Canada and distributionmanager in Las Vegas Nevada for daily sales report, inventory, pricing and dailysales issues that needs to be addressed.• Also responsible for maintaining customer, prospecting and competitivedatabases and assessing, devising, and implementing marketing promotions,• Active coordination with Graphic Team for flyer promotion, updating catalogs, sellsheets and updating website to increase sales.• Total Sales Management responsibility for the call center’s sales account VectorDistributions systems Inc. based in Las Vegas Nevada USA. Operating withinstrict budget. Employing, training & supervising.
Samuel Empay Education Details
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Brigham Young University Pathway WorldwidePathway Connect Certificate -
Biology, General
Frequently Asked Questions about Samuel Empay
What company does Samuel Empay work for?
Samuel Empay works for Us Weed Channel
What is Samuel Empay's role at the current company?
Samuel Empay's current role is Google Ads Specialist.
What schools did Samuel Empay attend?
Samuel Empay attended Brigham Young University Pathway Worldwide, Centro Escolar University.
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