• Utilize consultative selling skills and industry knowledge to identify client needs and close deals• Generate new sales revenue from advanced prospecting tactics over various markets• Proficient in making initial contact and building relationships with clients and guiding them through the sales process

• Spearhead a range day-to-day business and marketing operations, promoting a culture of quality, client satisfaction and continuous improvement • Drive engagement across key demographics through the creation and distribution of on-brand social media content; enjoying particular success using Instagram advertising/special offers • Proactive in tracking current resident renewal rates and customer satisfaction • Apply a dynamic outbound approach to lead prospecting; quickly building relationships to capitalize on opportunities and drive sales • Maintain active prospect/resident accounts via Entrata Property Management software (through meticulous data management) • Provide outstanding customer service to a diverse clientele; gathering requirements to understand the needs of the individual and translating them into effective solutions to promote satisfaction and retention

• Served as the principal point of contact for students; resolving complex inquiries and supporting them in navigating the library’s catalogs• Proactive in monitoring library activities to ensure compliance, while facilitating a safe and productive study environment

• Responsible for the effective management of a diverse group of five counselors, including workflow/assignment delegation, based on the level of competency and workload• Supervised camper discipline/parent interaction • Worked both strategically and operationally to facilitate a safe and fun environment for all children• Consulted and collaborated on the planning and execution of a diverse program of events and projects for 3rd grade youths • Promoted a culture of engagement, inclusivity and accessibility • Record of success in assessing/evaluating existing procedures to identify areas of inefficiency/weakness and proposing effective improvements; successfully improving the behavioural issues of several campers through consistent positive reinforcement and by promoting accountability