●Manage the game day operations team that is responsible for the guest service and security for events hosted at Gillette Stadium. ●Constantly adapting and executing best practices procedures that abide by NFL and MLS standards.

●Assisted with the development of operational procedures which included continuous revisions to improve efficiencies. ●Onboarded and trained all new cast members on both NBA and Disney standards in all aspects of the operation to ensure the highest level of Guest service. ●Coordinated the flawless execution of all events, venue buyouts and VIP Tours that were hosted at The Experience. ●Conducted walkthroughs with clients to ensure that every expectation would be met before, during, and after every event.

●Supervised the coordination of the logistics and execution of high profiled 3rd party and Disney created events. ●Functioned as the liaison and primary point of contact between all complex departments, clients and vendors to ensure that every need and update was communicated properly and was executed promptly. ●Proactively handled client concerns as well as troubleshooting any emerging problems both before and during events. ●Exercised relationship building with department leaders, cast members and clients to ensure every event was completed with the highest level of Guest Service possible. ●Events included, but were not limited to, the NFL Pro Bowl, the AdvoCare Invitational, the International Champions Cup: Futures, the Jr. NBA World Championship, and the Atlanta Braves Spring Training.

●Managed the team that is responsible for the logistical needs of all Disney Marathons.●Ensured that vendors, medics, volunteers and runDisney staff had their supplies delivered correctly and promptly.●Oversaw the set up and strike of the start finish lines on race day which includes but is not limited to, medals, water, bananas, and bleachers.

●Coordinated the team that executes the setup, strike and changeover of all events hosted at the sports complex. ●Reviewed BEOs and CADs to ensure the proper setup of events while meeting strict deadlines.●Conducted pre and post event evaluations to suggest adjustments to improve the efficiency of future events. ●Procured inventory to ensure that all requests from clients and event managers could be met.●Opening Team member of the multipurpose venue The Arena. Helped develop the operational procedures for events.

●Member of the College Program opening team for the fully immersive land Pandora, located in Disney’s Animal Kingdom.●Demonstrated problem solving and decision making skills in a fast paced environment.●Served 30,000 guests a day as part of a multi-functional team.

●Developed and managed sports and activities program for 50+ summer campers, ages 5-13.●Experienced an increase in enrollment of campers annually, from 2013 to 2017.

●Executed game day operations, including: statistics, scoreboard operations, field set up and announcing.

Basketball●2-Year Captain●1st Team All Conference (2017)●Led the Nation in Rebounds/40 Min. (21.1)●Led the Nation in Offensive Rebounds Per Game (5.96)●Second in the Nation in Rebounds Per Game (15)●3rd Team All Conference (2016)●CCC Academic All Conference (2013-2017)

Baseball●Led team in ERA (1.80)●CCC Academic All Conference (2013-2017)

●Executed strength and conditioning training for a variety of elite athletes including NFL standouts Ben Tate and Frank Gore as well as MLB All-Stars Carlos Correa and Alex Bregman.●Designed unique marketing strategies to attract new athletes.●Managed high school campus registration and training sessions.

●Oversaw all game day logistics for home games for the Chatham Anglers. ●Collaborated with local businesses to promote games and increase product sales.●Brainstormed and utilized new social media platforms to attract fans to games.