Sam Glickman Email & Phone Number

Experienced product partnership, integration engineering, and onboarding manager with a track record of successfully scoping, launching, and managing users and partners across various SaaS products, platforms, and services, with an emphasis on commerce. Adept at working across product development, program development, integration management, merchant migrations, and partner relationship development.In my previous role as a Senior Product Partnership Manager at Shopify, I excelled in scoping new platform integrations and managing partner relationships for Shopify Markets and Tax product teams. I successfully developed and closed partnership deals, while also defining product requirements and strategies to drive long-term sustainable growth. Additionally, I played a lead role in the Shopify Tax Partner Platform and bringing in Vertex as its first partner.As a Handshake Onboarding Specialist, I honed my skills in onboarding and training new customers, integrating ERP systems into the Handshake platform, and providing ongoing support to ensure customer success. I have a deep understanding of commerce best practices and technical strategy, allowing me to educate merchants on proper store setup, work with design and development teams, and consult on complex business system integration.In my previous experience, I gained expertise in web development, including creating and coding A/B and Multivariate tests using JavaScript, JQuery, HTML, CSS, and other relevant technologies. I also provided technical support to clients and delivered custom solutions for marketing campaigns and web analytics integrations.I am highly skilled in project management, maintaining documentation, and analyzing customer feedback to drive continuous improvement. With a strong commitment to quality assurance, I ensure cross-browser code compatibility and optimize user experiences.As a driven professional, I am dedicated to staying updated on industry trends and leveraging emerging technologies to deliver innovative solutions. I possess excellent communication and interpersonal skills, enabling me to develop and maintain strong client relationships and collaborate effectively with cross-functional teams.Certificates Include: » Business Contracts - Cornell University - Mar 2022» Certification of Web Development - Dev Bootcamp - Apr 2017

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  Towson University

  Bachelor Of Science - Bs