Samuel Gregory Email & Phone Number

Lichfield, England, United Kingdom

Hilton Garden Inn Birmingham Airport

Hilton Garden Inn Birmingham Airport

Qualifying and proposing to Meetings, events and beds enquiries.Planning event logistics, timings and other details directly with client. Generating sales and upselling where possible. Producing event order documentation. Negotiating rates when necessary. Holding site visits to promote the hotel and/or event plan. Regular use of Delphi system for enquiry.

Birmingham, West Midlands, United Kingdom

Liasing with business, airline and leisure clients in creating and adjusting reservations, sometimes involves negotiating rates and policy. Positively upselling rooms and upgrades. Completing daily arrivals checks and ensuring valid gurantee methods for all bookings. Supporting Front of house and finance with enquiries and back ups for direct billing. Vast.

Birmingham, United Kingdom

Managing a team and delegating tasks amongst members, providing excellent customer service, posting charges and taking payments, money handling, generation of sales and reporting to concierge & FOH management. Organizing guest transportation, Assisting with transference and/or storage of luggage, Making internal and external reservations for dinner and.

Auckland, New Zealand

Checking guests in and out, taking payments, dealing with guest enquiries and requests, making reservations, answering calls and emails, carrying out end of day audits and other general front of house work.