With over 30 years in after sales service support with the heavy equipment and mobile crushing and screening industries, I have spent the last 10 years as a Technical Support Manager / Product Line Manager in the mobile crushing and screening market.In this capacity I have developed and managed spares, support, warranty policy and process, sales training, service training and a technical support team covering North and South America.Working very closely with manufactures in the UK in product development, warranty, and technical support, as well R&D prodjects.Specialties: Failure Analysis, Component Rebuild, Field Service, Service Writing, Warranty Protocol and Systems, Spare Parts Inventory Control and Sales.
Listed skills include Manufacturing, Product Development, Negotiation, Operations Management, and 27 others.