Additional responsibilities taken on in addition to the Data Manager role to help manage a transitional period.

Supporting over 20 teams in National and Specialist CAMHS Outpatients to understand key performance metrics and improve recording to meet NHS standards, trust policy, and CQC requirements.Engaging and collaborating with colleagues including administrative staff, trainee and experienced clinicians, and senior leadership to ensure projects meet their needs. Receiving positive feedback from colleagues, particularly for my responsive approach.Use Excel, Power BI, and R to develop approachable reports and dashboards from clinical and financial data. Supporting consistent improvements in the accurate recording of clinical documentation.Develop novel processes to expand the availability of data reporting, including a model to highlight patients who may need certain documents completed and a system to calculate the average number of staff at appointments.Communicating complex data to a diverse audience to engage stakeholders and support changes in culture and understanding of data. Including producing written reports, delivering presentations, and executive summary emails.Deliver and iterate on training for clinical and non-clinical colleagues to increase understanding of ePJS (a customised version of Care Notes), our clinical record system, to increase the quality of data entry.

Temporary placement in Lambeth CAMHS via NHS Professionals supporting teams to improve data quality and understand performance data.Working with stakeholders to improve data recording across the service by ensuring they are aware of issues and how to resolve them.Developing reports for team leads communicating clinical data including waiting times, referrals, and number of appointments.Covering reception, responding to external calls, and providing administrative support for teams.

A period of unemployment in which I continued to develop skills, cared for my elderly father, as well as a neighbour, and actively job seeking.Volunteering Online:On the Ramblers "Don't Lose Your Way" campaign: finding footpaths on historic maps that are missing from modern maps. Helped to discover over 600 miles of paths and verified over 1000 paths found by others.On the Zooniverse Citizen Science platform: Helping with multiple scientific projects including animal identification, helping to identity antibiotic-resistant, and transcribing old bird watching notes. Over 4,000 classifications to date.Through both, I have been self-motivating and built on my attention to detail.Writing my Travel Blog: bit.ly/WalkingBlog Developing a stronger understanding of composing engaging prose while sharpening my understanding of grammatical conventions. Completing Online Courses:Engaging with a wide assortment of online courses on platforms including FutureLearn, SkillShare and Codecademy. Subjects include:Data Analysis: Foundational courses in SQL, R and Python with Jupyter Notebook, statistics and Pivot Tables in Excel.Science: Including Atmospheric Chemistry, Valuing Nature, and Climate Change.Humanities: Including Culture in the Digital Age, The British Empire, and Working Lives of Britain's Railways.Developing a basic under standing of German.Attending Webinars Including:Diversity and Community support in Membership and Visitor Services: A discussion between panellists about promoting diversity in museums and galleries. Learning from attractions that have already reopened: A discussion between panellists, representing visitor attractions, about their experiences of reopening post their nations' lockdowns.Getting Support from the Prince's Trust:Attending workshops, training, and mentoring to gain a better understanding of my strengths and weaknesses. As well as developing practical skills including CV and application writing, and interview technique.

• Conducting detailed and accurate online research. • Projects include exploring the average time it takes for a museum in a European Museum of the Year award. • Developing a strong understanding of the museum and heritage sector. • Self-motivating and time management to meet agreed deadlines and hours. • Using tools including LibreOffice Calc (spreadsheets), LibreOffice Writer, Google Translate, and Google Advanced Search.

• Working in a busy community hub that supports adults with complex needs. • Producing monthly and quarterly programmes of activities (cooking or arts and crafts for example) for day services for adults with disabilities. • Producing a rota and maintaining staffing levels within safety ratios. • Implementing and managing an Excel-based stock control system. Ultimately concluding it was unjustified given a low stock turnover. • Maintaining accurate records for invoicing and bookings including the use of Microsoft Excel and CRM software Charity Log in accordance with GDPR and Data Protection Act (2018). • Working closely with the team providing IT and office support including producing documents for members using services, testing fire systems and data analysis. • Unlocking and providing access to the building, adhering to safety protocols.

• Picking grocery orders for delivery while meeting efficiency targets. • Delivering excellent customer service, using listening skills to discern customer needs. • Aiding colleagues when difficulties arise and providing occasional training to new starters. • Maintaining a safe and clean working and customer environment. • Using logical thinking to ensure the best possible alternative items are offered. • Working flexibly by adopting new systems with a positive attitude and working on other teams to meet store needs.

A Job Centre affiliated work experience placement. Worked in many roles including checkouts, stock replenishment and as a Personal Shopper. Offered a paid role as a Personal Shopper at conclusion.