Samuel Herrera Email & Phone Number

Elmhurst, Illinois, United States

Greater Chicago Area

United States

Elmhurst, Illinois, United States

I’m excited to share my experience as a Car Porter at BMW of Elmhurst, where I took pride in ensuring customer satisfaction every day. Starting my day at 6:30 AM, I was always ready to work with dedication and enthusiasm. My responsibilities included hand washing every service vehicle, vacuuming the front seats and back seat area, and cleaning cars entirely as a mini detail. I made sure all duties and responsibilities were met, ensuring that each vehicle was spotless and every customer left satisfied. The attention to detail and commitment to quality played a big role in our high customer satisfaction. I’m proud to have contributed to a service that customers could rely on and appreciate.

Greater Chicago Area

Greater Chicago Area

Melrose Park, Illinois, United States

General Responsibilities: * Interior Cleaning: Vacuuming, wiping down surfaces, cleaning carpets, shampooing upholstery, and cleaning windows. * Exterior Cleaning: Washing, waxing, polishing, and applying protective coatings. * Tire and Wheel Cleaning: Cleaning wheels, tires, and wheel wells. * Detailing Specialty Services: Performing specialized services like clay bar treatments, paint correction, and headlight restoration. * Customer Service: Interacting with customers, answering questions, and ensuring customer satisfaction.Level Progression: * Level 1: * Focus on basic cleaning tasks, such as vacuuming, wiping down surfaces, and washing vehicles. * Learn the basics of cleaning products and techniques. * Develop a strong work ethic and attention to detail. * Level 2: * Gain proficiency in more advanced cleaning tasks, such as shampooing carpets and upholstery. * Learn how to apply wax and polish to vehicles. * Start training on specialty services like clay bar treatments and paint correction. * Level 3: * Become proficient in all aspects of detailing, including specialty services. * Develop a deep understanding of different vehicle types and their specific cleaning needs. * Take on a leadership role, mentoring and training new detailers. * Level 4: * Master all aspects of detailing and become a subject matter expert. * Oversee the work of other detailers and ensure quality standards are met. * Train new employees and provide ongoing training to existing staff. * May take on additional responsibilities, such as managing inventory or scheduling.Additional Considerations: * Physical Demands: * Attention to Detail: * Knowledge of Products: * csi:must be able to interact with customers in a professional and courteous manner.By progressing through the levels, detailers gain valuable skills and experience, which can lead to opportunities for advancement within Delta Sonic or in other automotive detailing businesses.