RSM InTime offers leading payroll & billing software designed for the recruitment sector to streamline and automate timesheet, billing and payroll processes.

Conducted a COVID-19 research project on behalf of the Office for National Statistics aimed at tracking the progress of the pandemic in the UK and to help make informed decisions about coronavirus restrictions and related policies. A range of quantitative and qualitative methods were used to gather and analysis data.

In my role, I was responsible for making outbound calls to sell home appliance insurance, effectively qualifying prospective customers, handling objections and leading sales conversations from start to finish. I consistently met or exceeded demanding targets, provided exceptional customer service, and ensured regulatory compliance when handling sensitive customer information. Additionally, I collaborated with supervisors and team members to achieve both individual and team goals, demonstrating… Show more In my role, I was responsible for making outbound calls to sell home appliance insurance, effectively qualifying prospective customers, handling objections and leading sales conversations from start to finish. I consistently met or exceeded demanding targets, provided exceptional customer service, and ensured regulatory compliance when handling sensitive customer information. Additionally, I collaborated with supervisors and team members to achieve both individual and team goals, demonstrating resilience and adaptability in a high-volume call environment. Show less