My priority is to provide the best possible environment to make sure my artists are happy doing what they do best. Tattoo is a beautiful expression of art; it is possible only at Tumbleweed Tattoo.

Winner of 2021's President Circle as TOP 5 Service Advisor in Canada

Locations managed:-Capilano Mall-New Westminster Station-Tsawwassen Mills

•Achieved the New Training Facilitator role in just 6 months of employment•Successfully trained the entire front-line team during the absence of a manager in preparation for a store’s grand opening •Facilitated New Hire Training Programs to enhance front-line employees’ selling skills and customer service delivery resulting positive results from the company’s mystery shop program •Successfully hosted a number of in-store events to assist 3+ stores exceed their monthly targets •Creatively design and develop training materials for national retail and management teams through team meeting packages & annual company conferences •Assisted with salesmanship development by regularly observing, continuously coaching and providing on-going feedback and support for individual front-line employees from both Corporate and Dealer channels •Developed strong relationships with Store Managers, Area Sales Managers, and Dealer Principles to ensure success in their respective stores

• Performed sales performance analysis for maximum target achievements on a regular basis• Established strong relationships with new customers, while maintaining relationship with existing customers to maintain a high level of customer service• Analyzed customer needs and requirements to determine credit qualifications• Performed automobile demos with briefings on features and capabilities• Handled customer objections and questions in ways to ensure sales closure

• Consistently exceed budgeted sales quotas; Average gross margin sales of over $55 per hour• Energetic and hardworking; Provide excellent customer service in a fast-paced environment• Experience in visual merchandising, advertisement display setup, and inventory management• Train new employees in salesmanship skills, product knowledge, and loss prevention practices• Attend product knowledge seminars hosted by major cellphone providers and manufacturing companies

• Successfully handled crowds of over 200 during a yearly sale event• Being knowledgeable about the functions of products • Ensuring all products or merchandises are placed in their respective areas• Handling sales transactions, which include operating cash registers

• Provide advice to clients regarding particular products • Recommend merchandise based on individual requirements • Maintain store standards to enhance customer shopping experience • Demonstrate a high degree of integrity and enforce/uphold company policies • Actively participate in all programs and procedures that drive sales