Sam Wiggins, Shrm-Cp Email & Phone Number

Texas, United States

Mckinney, Texas, United States

• Spearheaded the company's recruitment initiatives and devised comprehensive strategies.• Conducted in-depth research, conducted product demonstrations, reviewed options, and delivered insightful presentations on a new Applicant Tracking System (ATS).• Successfully implemented the new ATS system across the organization, ensuring smooth integration and optimized recruitment processes.• Expertly screened and interviewed prospective candidates for various positions within the company.• Developed and designed the company's cutting-edge career page to attract top-tier talent.• Collaborated closely with senior leadership to formulate effective recruitment strategies aligned with organizational goals.• Conducted thorough compensation analyses for each role and location, providing valuable insights to ensure competitive compensation packages.• Collaborated with company leadership to establish standardized role-leveling methodologies, enhancing organizational structure and career progression opportunities.• Conducted over 1,200 pre-screens and interviews, employing meticulous evaluation techniques to identify the most qualified candidates.• Assisted in payroll processing, ensuring accurate and timely compensation for employees.• Offered strategic HR recommendations to optimize processes, improve employee engagement, and drive organizational success.• Develop different business cases and presentations for new policies, systems, and processes to help grow the company.• Participate on an AI committed appointed by the CEO to research and implement AI software and strategies into the company.

Dallas-Fort Worth Metroplex

• Partner with human resources and field operations leadership to identify and prioritize critical hiring needs; execute the most appropriate recruitment strategies; advise on hiring strategies and trends; act as a critical sounding board and advocate for best-in-class recruitment practices• Formulate marketing campaigns to attract candidates with collegiate partnerships; attend vocational job fairs; lead career day initiatives; engineer targeted approaches to grass-roots recruiting to generate candidate interest and brand recognition• Utilize and manage all available candidate resources including internet inquiries, internal referrals, the ATS database, a network of search consultants, and outside website resources; prioritize and contact leads using a high-volume phone and email strategy• Consult and educate Regional Directors on market conditions and recruiting best practicesRecruit, interview, and evaluate candidates based upon qualifications; ensure that all candidates meet minimum regulatory requirements• Conduct face-to-face meetings (“airport interviews”) with candidates before site interviews in order to build rapport with candidates, answer questions, and prepare them to make a decision• Obtain feedback from both Regional Directors and candidates at the conclusion of the candidate’s site visit in order to determine the level of interest for both parties and confirm the next steps• Actively participates in the onboarding of acquisition hires, including conducting treatment center visits to promote the BHG brand and completing all hiring tasks to ensure full staffing by the go-live date

Dallas-Fort Worth Metroplex

• Revamped the onboarding process for the organization.• Implemented the utilization of DocuSign for offer letters and contracts in conjunction with the company's Applicant Tracking System (ATS).• Established formal partnerships between the company and universities.• Established and maintained partnerships with external vendors for drug testing and background checks.• Conducted comprehensive research to ensure compliance with state employment requirements and devised new protocols accordingly.• Designed a streamlined procedure to manage fingerprinting and background checks in the state of Louisiana.• Oversaw the recruitment and onboarding of more than one hundred new employees on a monthly basis.• Mentored and guided the onboarding intern to provide valuable support in the onboarding process.• Simultaneously conducted interviews while independently maintaining and advancing the onboarding process across 24+ states.• Created an effective workflow to handle fingerprinting for new team members in the state of Georgia.• Investigated areas of inefficiency and devised enhanced workflows to address identified challenges.• Delivered training sessions to equip new and existing managers and company leaders with a comprehensive understanding of our operational systems.

Dallas-Fort Worth Metroplex

• Manages inquiries, requests, and simple cases from various departments and appropriately escalates complex cases.• Supports duties related to the recruitment process including job postings, coordinating interviews, and screening candidates.• Responsible for monitoring background checks, drug screens, and tracking the onboarding process of all new hires through our HRIS.• Assists with the credentialing process of new and current team members.• Assists with the performance review and termination processes.• Maintains employee files to ensure accuracy and compliance.• Supports the oversight of benefits deductions and additions.• Development and maintain the onboarding process.• Answer questions and assist new hires as needed.• Create new processes with an ever-changing compliance climate across different states.• Work with and respond to different federal and state agencies.• Assist with employee investigations.

Dallas, Texas, United States

• Responsible for first-level or tier 1 support by responding to basic Human Resources policy, payroll and benefits questions and assisting hiring managers with navigating the ATS and HRIS systems.• Manages inquiries, requests, and simple cases from various departments and appropriately escalates complex cases.• Supports duties related to the recruitment process including job postings, coordinating interviews, and screening candidates.• Responsible for monitoring background checks, drug screens, and tracking the onboarding process of all new hires through iCIMS.• Assists with the credentialing process of new and current team members.• Assists with the performance review and termination processes.• Maintains employee files as to ensure accuracy and compliance.• Supports the oversight of benefits deductions and additions in Paycor.

Dallas/Fort Worth Area

• Maintains database by entering new and updated customer and account information.• Prepares source data for computer entry by compiling and sorting information.• Establishes entry priorities.• Research potential clients.• Processes customer and account source documents by reviewing data for deficiencies.• Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.• Ensuring all information is up to date.• Work on special projects such as the Dallas 100 & 40 Under 40.

Allen, Texas

• Stocked and rotated products regularly.• Selected and helped locate merchandise based on customer needs and desires.• Accurately logged all daily shipping and receiving orders.• Communicated all merchandise needs or issues to the appropriate manager.• Organized store by returning all merchandise to its proper place and keeping windows clean and displays organized.

Plano, Tx

• Participated in improving the mood of customers while providing exceptional beverages and a superb work ethic.• Greeted each customer with a warm smile and positive attitude, even at the early hours of the day.• Used knowledge of drink formulas and training skills to provide quality coffee and beverages every shift.• Performed all cleaning duties assigned, while responsible for the closing of the bar at night.• Built professional relationships with customers to ensure and provide quality performance.

Plano, Tx

• Enforced guests' adherence to pool guidelines and rules professionally.• Performed rescues in the event of drowning or swimming accidents.• Administered first aid and CPR in response to life-threatening situations.• Worked with and trained individuals with the necessary skills to become competent lifeguards, and to ensure they can perform such tasks under stressful conditions.

Bachelors, Business Administration & Management; Innovation & Entrepreneurship, Graduated

High School Diploma, Graduated