Samuel Daniels Email & Phone Number

Brisbane City, Qld, Au

Brisbane City, Queensland, Australia

• 2023 Graduate Excellence Program.• Working within the office of the Deputy Director-General, Lands Division.• Responsible for internal and external engagement and communication.• Leading change in complex environments.• Building enduring relationships.• Demonstrate sound governance.• Working collaboratively with Lands Division business groups and corporate communications teams.• Developing intranet content, LinkedIn posts, e-newsletters and input into divisional and departmental engagement channels.• Supporting the delivery of key projects and initiatives, ensuring goals, objectives and milestones are met.• Analysing and interpreting information to provide advice and services to internal stakeholders.• Analysing consumer behaviour data to gain user insights and identify opportunities to optimise the communication and engagement messaging.• Providing feedback regarding communication channel usability, value, and benefit.• Determining divisional goals and defining the channels, messaging and interactions necessary to achieve them.• Working with Departmental reform, communications, customer sentiment, and change management teams. • Experience in Vision 6, Survey Monkey, Microsoft Teams and Eventbrite.• Experience in identifying problems and possible solutions including research, comprehension and critical evaluation of relevant information, data and user profiles.• Strong written communication skills

•Journalist for the weekly Local Ipswich Newspaper (45,000 copies), Ipswich Local magazine (60,000 copies) and Logan Local Magazine (60,000) copies.• Producing original stories and features across Ipswich and Logan.• Local Ipswich Newspaper now holds the leading digital presence across Ipswich. • Fostering relationships with key stakeholders, from community leaders, businesses and politicians stay abreast of community issues. • Design and layout skills utilising Adobe suite and software program MagManager.

Brisbane, Australia

• Responsible for SVDPQLD’s largest emergency relief program with over 200,000 requests annually. • Pioneered an SVDPQLD statewide centralised contact centre program in response to COVID-19.• Provide reporting insights and funding analysis to federal and state government agencies. • Manage 12 staff and 45 volunteers across Queensland. • Managed SVDPQLD’s relationship with Telstra and Centrelink, ensuring operational, auditing and budgeting success and continuity across multiple SVDPQLD programs. • Facilitate complex case work for the Asylum Seeker Refugee Assistance Program (ASRA), Department of Social Services, Department of Housing and Public Works, Queensland Health, Red Cross and others.• Established new avenues of assistance for clients via live chat and web form access. • Improved the efficiency of SVDPQLD’s Helpline operations and response time to clients• Created opportunities for TAFE and university students to complete internships, and for Kinnect Injury placements and Sarina Russo Job Seeker’s to complete return to work placements.• Founding member of SVDPQLD’s CARE committee responsible for implementing new databases, policies, innovations, procedures and training.• Direct and action the needs of clients from diverse backgrounds.

Brisbane, Queensland, Australia

Lockyer Valley, Queensland, Australia

•Generating original newspaper stories and features across the Lockyer Valley, Ipswich, Gatton and Somerset regions utilising a wide array of journalistic and photography skills.•Maintaining relationships with key stakeholders and staying abreast of community issues and interests.•Playing a pivotal role in the weekly editorial planning of the newspaper's layout and direction in its inaugural year.

Brisbane, Queensland, Australia

• Created online content, blog posts and articles for Griffith University Students. • One of two students selected to partake in this pioneer program in 2019. • Expanded Griffith Collective content by creating video materials and a student podcast. • Undertook a leadership and mentoring role during a second round of interns in 2020.

Bachelor Of Arts (Honours), Majoring In Journalism Research & Media Communication Research, Gpa 6.75 | First Class Honours | Academic Excellence Award 2021

My Honours thesis provided a thorough examination of Australian media law, national security legislation and federal parliamentary.

Bachelor'S Degree, Journalism And Public Relations, Gpa 6.4 | Academic Excellence Award 2019 & 2020

A broad and coherent body of knowledge around media, society and communicative practices in journalism, PR, creative writing.