Samuel Wilson Email & Phone Number

--- Managed insurance authorizations for 125 - 150 patients within the IOP, PHP, and ECT programs--- Learned the authorization processes and requirements for all major insurance companies and find answers for any out of state or minor insurance companies--- Completed appeal letters for any denials that occurred with a 100% success rate of denials being overturned--- Created procedures for all staff to be able to complete IOP, PHP, and ECT authorization needs

-Produced and presented professional projects and presentations from concept to completion focused on business forecasting, price modeling, and statistical analysis-Developed skill sets in data analytics systems including Pandas, Excel, PostgreSQL, Tableau and Python, as well as methodologies including dashboarding, performance tracking, data wrangling, cleaning, and analysis-Produced professional projects from concept to completion including:--Business Analysis - Revenue Growth Models - Lariat Rent-A-Car: Examined and cleaned historical sales data using Excel (VLookUp, pivot tables and t-tests).---Completed exploratory data analysis to identify strategic scenarios to increase revenue, assessed by KPI performance.---Presented models that showcased a 20% increase in profits, while lowering or maintaining operational costs.https://shorturl.at/dhqN9

Lakewood, Co

--- Reviewed up to 15 assessments per day for admission to the facility, then determined if admission is appropriate, and sent to nursing for nurse report--- Accepted and admitted up to 8 patients a day, welcomed the patients into the facility, guided patients through paperwork and facility scheduling--- Trained 6 new staff for the intake coordinator position

Lakewood, Co

--- Led therapeutic groups for clients of varying ages, cultural backgrounds, mental health issues, and gender and sexual orientations--- Fostered inclusivity amongst colleagues and clients to enrich the client’s mental health growth--- Verbally de-escalated clients to help encourage healing and resilience after acting out behaviors

Greater Denver Area

--- Communicated effectively with wait staff, bar staff, and kitchen staff about incoming guests--- Supported wait staff by bussing tables and running orders when wait staff are busy--- Made guests feel welcome at the restaurant regardless of their background

Greeley, Co

--- Wrote and interpreted crisis treatment plans for a diverse population of clients--- Utilized effective oral and written professional language with a wide range of clients while under stressful and triggering situations--- Communicated empathetically to foster an effective and healthy working environment for colleagues and clients

Greeley, Co

--- Worked with members of varying military backgrounds that banked with USAA empathetically in regards to fraud reporting and fraud prevention--- Received a 98% member satisfaction score monthly--- Prevented 4 different fraudulent callers from accessing the desired accounts

Greater Denver Area

--- Provided leadership to crew members of varying backgrounds and fostered a sense of inclusivity within the team--- Completed management training courses--- Adjusted quickly to new environments to help lead teams that were new to me when coverage was needed at local restaurants