Samuel Asare Email & Phone Number

Toronto, Ontario, Canada

Continuous Improvement: Established a culture of continuous improvement, increasing employee engagement by 19% and productivity by 33% through open communication and empowerment initiatives.Cloud-Based Solutions: Led the design and implementation of AWS cloud solutions, creating a scalable data analytics platform, reducing infrastructure costs by 20%, and enhancing scalability and reliability.Business Intelligence: Implemented Power BI, transforming raw data into interactive dashboards and reports, providing actionable insights for stakeholders, and facilitating data-driven decision-making.System Integration: Oversaw the SI team, developing complex data models by integrating multiple data sources to analyze business performance and identify trends.Cross-functional collaboration: Collaborated with teams to gather requirements and deliver tailored Power BI analytics solutions for sales, marketing, and finance.CRM Solutions: Designed and implemented ServiceNow CRM for the DC business unit, Empower, and TD Bank clients, increasing sales conversion rates and reducing customer response times. Integrated Salesforce CRM, improving workflow efficiencies.Data Analytics: Used data analytics to improve sales forecasting accuracy by 12%, increasing revenue by 23% and reducing operational costs by 10%.Cloud Providers & DevOps: Managed AWS and Azure cloud providers, implementing deployment and DevOps scenarios, including Automated Testing and Monitoring (AT&M) and Continuous Integration/Continuous Deployment (CI/CD).Corporate Applications Enhancement: Directed teams to enhance corporate applications, increasing efficiency by 10%.Technology and Business Alignment: Developed strategies to align technology initiatives with business objectives, driving innovation and process optimization.Project Efficiency: Improved project efficiency by 12%, reducing project completion time by 28%.

Strategic Alignment and Leadership: Advised and represented the SVP and Technical Business Management Team, ensuring alignment with strategic objectives. Directed technical operations teams in the Defined Contribution (DC) Space, delivering corrective feedback to meet targets.Team Management: Mentored a diverse team of 20+ professionals, enhancing performance. Developed team members, involved them in key initiatives, and led resource allocation decisions.Data Analytics and BI: Managed Power BI training sessions, increasing adoption and data literacy. Implemented data refreshes and automated report generation, and embedded interactive reports into SharePoint and web applications.Software Development: Led software development architects to create data products, leveraging APIs for data integration and developing solution roadmaps.Transformation Initiatives: Spearheaded DC transformation and server upgrades, increasing system efficiency. Contributed to Microsoft 365 implementation strategy and led Workday Transformation project.Project Management: Managed product development budgets and vendor relationships, reducing costs. Led TELUS-Lifeworks project to implement a new customer service platform, increasing satisfaction and reducing response times.Technical Documentation: Developed comprehensive documentation and training materials to support new systems and processes.Stakeholder Engagement: Engaged with stakeholders to understand needs and ensure alignment with initiatives. Collaborated with senior management to align technology initiatives with company strategy.Performance Metrics: Established KPIs and metrics to measure initiative success. Oversaw planning and monitoring of value realization initiatives and the investment portfolio.

Don Mills

Strategic Leadership: Advised the SVP and Technical Business Management Team, aligning technical operations with strategic goals. Directed technical teams in the Defined Contribution (DC) space.Team Management: Mentored over 20 professionals, including QAs, Product Owners, and Developers. Promoted continuous improvement and professional development, and optimized resource allocation.Data Analytics & BI: Managed Power BI adoption, automated reporting, and integrated interactive reports into SharePoint and web applications.Software Development: Led a team to create data products, utilizing APIs and market research to align with customer needs. Developed solution roadmaps based on market demands.Transformation Initiatives: Directed DC transformation and server upgrades, enhancing system efficiency. Managed Microsoft 365 and Workday implementations, improving productivity and departmental efficiency.Project Management: Managed budgets and vendor relationships, reducing costs. Led the TELUS-Lifeworks project, boosting customer satisfaction by 15% and response times by 11%. Streamlined network deployment, cutting project time by 23% and increasing efficiency by 25%.Technical Documentation: Created technical documentation and training materials for new systems and processes.Stakeholder Engagement: Collaborated with stakeholders and senior management to align technology initiatives with company strategy, driving value creation and operational efficiency.Performance Metrics: Established KPIs and metrics for initiatives, overseeing planning and execution to ensure timely, budget-compliant project delivery.Pension Administration: Administered DC plans, ensuring regulatory compliance and effective fund governance.Risk Management: Conducted risk assessments and implemented strategies for financial stability and compliance.Client Relationship Management: Led consultation and tailored solutions to clients, assessing their needs and enhancing benefits communication.

Toronto, Canada Area

Leadership & Team Management: Directed a team of 21, enhancing productivity and morale by 31% through effective leadership and team development.🔹 Project Management: Expertly managed large-scale projects, including the Online Termination Package (OTP) for BELL clients, overseeing all phases from inception to successful implementation.🔹 Operational Efficiency: Improved efficiency by 20% by implementing new operational standards, policies, and procedures.🔹 Technology & Innovation: Led mid-range technology teams, driving a culture of continuous improvement. Implemented new systems and tools to enhance productivity and operational efficiency.🔹 Data Analytics: Leveraged data analytics to improve sales forecasting, drive revenue growth, and reduce operational costs.🔹 Client Relationship Management: Boosted client satisfaction through exceptional relationship management and prompt resolution of issues.🔹 Market Expansion: Secured key partnerships and contributed to the company’s growth strategy, expanding market reach and increasing brand visibility.🔹 Product Launches: Spearheaded successful product launches, enhancing customer acquisition and brand presence.

London, Ontario, Canada

London, Ontario

A strategic and solutions-oriented Business Development executive with extensive experience in bringing better products, companies and solutions to the marketplace with a proven track record of delivering healthy new business results.Over 15 years of Operations and Business Development experience in the Technology Management sector to reflect an action and values-based persona that seeks out competitive advantage and achieves the top market position.

London, Ontario

United States

Master Of Business Administration (M.B.A.), Computer/Information Technology Administration And Management

Bachelor Of Science (Bsc), Electrical And Electronics Engineering