Samuel Kaulbach Email & Phone Number

Maynard, Massachusetts, United States

Sutton, Massachusetts, United States

- Managed a team responsible both for successful new product launches in an Agile methodology (from ideation and requirements gathering to product launch and post-launch support), as well as continuous improvement to current products for a data provider specializing in structuring databases from accounting disclosures.- Owned the product roadmap, guiding the product strategy across multiple platforms, and regularly reported key metrics out to internal stakeholders, including the executive team and the entire company.- Built and managed a team of two to ensure a seamless, intuitive, and powerful user experience across three platforms, defining KPIs, balancing competing priorities, and ensuring broad stakeholder consensus on product direction.- Established and led end user advisory boards with power users from two different market segments, working closely with Marketing and Development resources to connect more closely our product with the needs of the market.

- Successfully managed more than 80 database products, including working cross-functionally with Development, Marketing, Sales, Operations, and end users in the design, deployment, and maintenance of thirteen new products.- Built the function from the ground up, working with Development, Operations, Sales, and executive resources to reorganize the SDLC into a smoother and more communicative process using Agile concepts.- Led meetings like quarterly company product updates to ensure overall accountability in setting and achieving aspirational goals along with attending sales demos to answer product questions from clients and prospects.

Waltham, Ma

- Successfully managed more than 25 projects within both Agile and Waterfall methodologies across 12 clients implementing Moody’s ABS System to manage their securitization issuances, including hosted, cloud-based, and onsite software implementations worth more than $4,000,000. - Led weekly team meetings, provided both internal and external status updates regularly, led project governance calls with both client and internal stakeholders, and helped to manage client escalations.- Collaborated with cross-functional teams on all projects, with development and professional services teams to ensure a smooth delivery and software installation, as well as operations and information technology teams to create a new website for an internally hosted solution.- In two instances helped to implement across a division of colleagues a new timekeeping, invoicing, and project tracking system (AtTask and FinancialForce), including training peers, helping colleagues resolve issues, and maintaining projects within the new system.

- Managed a five-person development team building and enhancing CMT’s implant and tissue tracking and management software; responsibilities included organizing and leading customer discussion panels, leading daily scrums with the team, and managing project velocity as well as product direction.- Built and delivered reports on key metrics measuring quantity and quality of new development to executive personnel within the company and key external decision makers.- Collaborated with all company staff on several projects, from development and maintenance of suite of testing scenarios for the software, to completion of white paper detailing benefits of purchasing the software suite.- Worked onsite with prospective customers to understand end-users needs and design functionality to meet those needs.

Verona, Wisconsin

- Completed large billing integration projects for multiple customers in challenging environments; role required coordinating resources to maintain the system, assisting teams of IT staff with system build onsite, and overseeing implementation of system enhancements.- Successfully implemented and coordinated complex upgrade of Resolute HB software for five hospitals on-schedule and without business disruption.- Successfully managed technical side of software implementation and go-live on-time for a large hospital customer on a $0.5 million budget, exceeded legacy metrics in three months.- Collaborated with cross-functional staff at large healthcare organizations to maintain Epic’s complex Resolute HB system, achieving group goals and enhancing the patient experience.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, Philosophy And Economics