Providing business and strategic consulting services to enable scientific organisations to transform their business through better use of digital technologies. The Digital Lab Consulting team supports organisations on their digital journey from understanding their business landscape, defining their digital vision and supporting the implementation of business change.

Responsible for Business Process Delivery, Re-engineering and Optimisation, and Data Interpretation and Decision making. To this end I have focused primarily on the ERP-based Procurement process, providing expert investigation and CAPA support for business-critical issues.Beyond daily activities, I provided ad-hoc education for functional research units around core processes and facilitated self-guided issue resolution to enable decentralised departments to resolve problems internally.Notable AchievementsRe-designed departmental project and metrics tracking streamlining metrics reporting to multiple levels of management, providing team performance statistics for the first timeRolled out new support structure to multiple business units, reducing Procurement issue burden by 90% to supported areas through direct action and educational supportSupported UX Testing for new IT and HR portal implementation, specifically focusing on user accessibility and Inclusion & Diversity matters

My role as a Data Analyst allowed me to become a Local Subject Matter Expert in a globally adopted Digital Data System and to act as liaison between departments for key projects. In this role I streamlined management of our local safety data and project planning by designing and building automated digital tracking and integrated planning/metrics board by repurposing existing software available and combining it with MS PowerBI.Notable AchievementsInitiated and hosted global forum for Laboratory Digital System experts, sharing community learnings, developments, and patch supportIndependent Improvement Project for Laboratory Booking-in process leading to 62% reduction in time spent, increasing laboratory capacity to meet strategic goalsDeveloped sustainable processes and supported team transition to digital way-of-working during COVD-19 pandemic allowing 85% working from home

As a member of the Analytical Support Group I successfully managed Cleaning Validation projects, Continuous Improvement projects, analytical support for safety investigations on site. I originally started this role as an undergraduate placement but continued upon graduation. Notable AchievementsRe-designed and implemented new sample management process reducing laboratory lifecycle by 30%

My work at GlaxoSmithKline provided me with multiple opportunities to expand into new roles within a team. I successfully managed Validation projects, Continuous Improvement projects, and Solvent intake within the laboratory. I worked within the Cleaning Analysis Team, predominantly working in Method Validation, and also within Technical Projects, identifying unknown substances under investigation. As expected within such a role, I am well versed in GxP and work well within an analytical setting, incorporating COSHH and general risk assessment into my regular work. I communicated with our manufacturing customers daily and liaised with the technical teams in order to maximise efficiency within the Cleaning Team.