Samuel Kidd Email & Phone Number

Lake St Louis, Missouri, United States

● Execute Project Specialist-Exterior sales techniques for selling home exterior projects, by accurately assessing customer needs and swiftly creating a final quote/proposal, enabling superior client services ● Visit 12 -20 customer homes weekly to research and prepare ideal optimizations and estimatesto discuss, define and firm up project plans promptly and accurately● Experience in establishing customer relationships, engaging in clear conversations to fully understand customer needs, providing product and project details, overcoming challenges to closing sales● Provide accurate quotes for home improvements, through expertise and industry knowledge, obtaining historical customer confidence and trust● Achieve expected monthly sales, regularly exceeding sales target expectations, using intuitive sales practices, consistently delivering top-level customer service and overall profitability, increasing the store’s ratings from sub-par to excellent● Schedule on-site services to multiple locations, simultaneously monitoring and keeping projects on track with the use of technology and great interpersonal communication skills

Chesterfield, Missouri

● Promoted and increased The Home Depot’s Exteriors Program campaigns to increase and close sales for home exterior projects, applying strong negotiation skills, delivering superior client experiences● Consulted with Clients regarding the details of various specifications for select products and services available, scheduling projects and coordinating events, ensuring the best possible outcomes● Utilized computers to provide informative presentations to convey material options and services to showcase the best appearances for available exterior packages for homeowners ● Achieved $185,000 in quarterly sales on average year to year, building lasting relationships, ensuring repeat business and customer satisfaction

● Managed a team of up to 200 associates, through dedicated training and led by example in delivering the best possible customer experience designed to exceed sales targets through specialty sales techniques● Coached and trained associates weekly, managing each person’s performance, and ensuring timely scheduling for staff to provide adequate department coverage● Interacted in daily customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, promoting great customer service), to give customers assurance and support in shopping ease● Directed stocking, inventory management, area recovery, and store safety, by regularly monitoring store conditions, conducting safety walks, reporting hazards, understanding safety comes first.

O'Fallon, Mo.

Master'S Degree, Sport And Fitness Administration/Management

Master'S Degree, Secondary School Administration/Principalship