Leading a team of Talent Acquisition specialists focusing on recruiting Risk, Compliance and Financial Crime professionals.

Sourcing senior Risk, Compliance and Financial Crime specialists.

Sourcing Operational specialists across Australia

Business and Home Lending Professional

Specialising in Senior Finance recruitment across the Private Sector.

Specialise in Senior Finance Recruitment within Public Sector focusing on Not For Profit / Health and Local Government.

Key Responsibilities To identify, develop and execute approved strategies in relation to the management of the Administration team, with an aim to increase efficiencies and achieve targeted outcomes. • Manage and oversee all aspects of customer transaction processing including Valuation, Formal Offer, Legal administration and Discharge completion.• Manage the administration team and support staff to process all Homesafe transactions to completion.• Manage training and upskilling requirements for all Homesafe staff in exchange and completion processes.• Ensure Homesafe transactions meet eligibility and risk management criteria.• Manage relationships with Homesafe Panel Valuers and Solicitors.• Develop HR procedures to support training and development, performance management and succession planning.• Manage complex escalations including detailed calculations, detailed communication to Customers and Solicitors, valuation disputes and contract interpretation. • Deliver process improvement projects and detailed staff training.• Provide ongoing leadership support to the General Manager.

Leading the global Markets Static Data team of 20 FTE based in 3 international hubs – Melbourne, Manila & Bangalore to attend to 6 incoming work queue’s and deliver on stringent 24 hour service level agreements.Daily Management of bulk and urgent requests by distributing work throughout each hub based on skill level, staff numbers and priority.Travel to Manila and Bangalore to manage the rollout and training for the 'Tranche 2' and 'Oneform' projects.

Managing two high volume Operations teams of up to 20 FTE responsible for the Drawdown & Payment of Business Banking loans.

Managing a Document Preparation team of 10 - 15 FTE to achieve maximum productivity within the originating Home Loan department.Winner of Numerous Customer Service Star Awards.