Samuel Kizer Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

San Francisco, California, Us

Formerly Reserve.org

Tel Aviv, Il

Operations advisor to Novu, the first open-source notification infrastructure for developers.

Founded Fugu, a blockchain platform designed to digitize certificates of authenticity for fine art and collectibles.

Bogota, Bogota, Co

Oversaw operations for Valiu, a crypto bank for LATAM.

Mountain View, California, Us

Founded the "Aera on Aera" team where I led a team of engineers in building a suite of operational and analytics tools to improve data-access and decision making across the company. Today these tools are critical for forecasting sales, tracking performance across every team, analyzing product usage, and assessing customer health.

Mountain View, California, Us

Built a centralized OKR-based governance framework for the C-suite to improve alignment and visibility across all global teams. Instituted gross margin tracking and spearheaded multiple initiatives to reduce AWS costs. These efforts decreased costs by +$200k/month.

Mountain View, California, Us

As the founding member of the operations team, I worked with C Level leadership to build methodologies and systems across the entire organization. This centralized operations model enabled Aera to scale to over 500 employees globally in just 3 years. I led process design, full system implementations, enablement, & governance for the following functions:- Sales & Marketing: End-to-end GTM playbook using Salesforce- Customer Success: PS & Project Management Methodology using NetSuite- Support: Support methodology and escalations using Zendesk & Jira- R&D: Scrum methodology using Jira

Atlanta, Ga, Us

Developed a 3-year revenue forecast comprising all organization revenue streams for the C-Suite and board. This revenue plan is used to set internal goals for all departments as well as the official forecast presented to investors and banksDeveloped a predictive churn model that uses live transaction and activity data to flag at-risk clients and alerts the client relations team to proactively offer supportSpearheaded the integration of Salesforce Wave Analytics into our reporting ecosystem using JSON, SAQL, and XMD to create sales dashboards used by management on a daily basisDefined the pricing and go-to-market strategy for a new POS product by building unit and aggregate financial models to assess profitability and LTV/CAC benchmarks while optimizing for cash flow, breakeven, and NPV targetsGuided the development of an automated distribution model on salesforce that automatically assigns leads to sales representatives based on multiple "best-fit" factors as well as their current pipeline healthGuided the development of a new product feature allowing clients to complete their payment onboarding on their IPad. I was responsible for coordinating the operations, product, and engineering teams while managing communication with our payments partners and their API engineersSupported the demand generation team with data driven recommendations on paid lead source spend based on attribution, ROI, and bottom funnel performance analyses. I also developed new KPI’s for the DG team and a capacity plan to forecast lead volume necessary to hit our revenue goalsStructured a new quota and bonus plan for the client relations and account management teams as well as set goals through FY17 for an SMB sales team of over 80 sales representativesImplemented multiple improvements to the SDR contact cadence lowering average time to convert leads by 42%Prepared financials and data analytics for monthly and quarterly board meetings

Atlanta, Ga, Us

Spearheaded the restructuring of our residual fee agreement with our largest payments gateway partner by leveraging various financial models to compare pricing options. This change resulted in $45,000 in new MRR in its first month and a projected NPV of over $12m in 5 years.Analyzed internal fulfillment cost data alongside scope of service costs to recommend an optimal outsourcing partner for our fulfillment operations to Canada. This resulted in a 24% reduction in per-terminal fulfillment costs.Established a process to mass import sales orders from Salesforce to Netsuite, eliminating the risk of human error and saving thousands of manual labor hours within the first 8 months of its implementation.Developed a flat rate shipping model (including export and domestic shipping) for Australia and Canada based on statistical analysis of our historic FedEx shipment volumes. This has increased shipping profitability by over 10% since its inception.Built and administrated all Tableau dashboards used by executives to track sales to quota data, client churn, and sales forecasts.Created Netsuite dashboards for supply chain and fulfillment managers to track backordered items and affected sales orders as well as reorder points for all hardware items.Developed Client Sub verticals based on various factors including client needs, size, likelihood of churn, and operating models in order to better target our marketing, lead qualification, and lead distribution processes.

New York, Ny, Us

12-week intensive Web Development program. Focused on languages/frameworks such as JavaScript, Ruby on Rails, Angular, Node.js and Express. Working with databases such as Postgres, SQL and Sequelize. The course also explored the design aspect of Web Development with HTML + CSS and bootstrapGithub: https://github.com/kizersamProjects:RMBRSRRMBRSR is an application that searches for a lower price on items you have registered in your account. If the same item is found at a lower price within the timeframe that you give us, we will send you an alert so that you can submit a refund claim with your credit card company.https://rmbrsr.herokuapp.com/JumpStartJumpStart was created to connect small startups with students looking for work experience that can be added to their resumes. Students can apply to "jobs" in their area such as on-campus brand ambassadors or sales lead positions which start-ups desperately need but are unable to afford in a full-time capacity. https://nameless-sands-7079.herokuapp.com/Demographic Map of San FranciscoThis tool allows users to map out where different demographic and consumer segments live in the San Francisco Bay Area using over 70,000 US Government census surveys which include demographic, social, employment, and health data. Companies or government agencies can create a "consumer profile" which accept multiple parameters and then map out areas of high density for these segments. It can be used for a wide range of purposes such as demographic studies for social programs, market segmentation, targeted marketing campaigns, and labor force recruitment.https://github.com/kizersam/Project-1

Hollywood, Fl, Us

- Developed a comprehensive NPV based financial model to assess a variety of growth options for the firm. The company actively uses this model when approaching potential franchisees.

Coral Gables, Florida, Us

- Developed and implemented more then 10 company-wide standard operating procedures for multiple departments including the entire merchandise receiving process to the firm’s warehouses.- Formulated daily dashboards for the CEO to track company efficiencies based on factors such as truck capacity utilization as well as cost/profit figures per number of deliveries and trucks/containers dispatched.- Assisted sales executives during multiple runs with product placement and relationship management strategies.

Dallas, Texas, Us

- Conducted research and developed financial spreadsheets related to multiple Port Everglades and Florida Department of Transportation projects - Assessed the feasibility of an estimated $150 million desalination project at Port Everglades

- Consolidated company financials in order to analyze and resolve discrepancies- Compiled Accounts Payable and Accounts Receivable- Implemented a faster method of analyzing financials through the firm’s IT system

- Oversaw inventory order placement and delivery for three stores- Reorganized stores that failed to meet sales quota

Bachelor Of Science (B.S.), Finance, Operations, Entrepreneurship

Computer Software Engineering