Obtained the Microsoft Technology Associate (MTA 98-361) certification for Software Development Fundamentals as a pre-requisite for the MSSA program. MSSA is an advanced 19-week technical training course developed by Microsoft teamed with Embry Riddle Aeronautical University (ERAU). This program leverages college accredited courses and the goal of preparing transitioning service member for technical opportunities with Microsoft and their enterprise partners as a Cloud Application Developer. • Developed the fundamentals of Cloud Application Development and Object-Oriented Programming• Learned how to design, program, and deploy web applications using the ASP.NET• Learned how to build, manage, troubleshoot, deploy and query relational databases using Transact Structured Query Language (T-SQL)

Led IT System Operations for a team serving 750+ users. Maintained all information systems equipment and vehicles. Trained and supervised assigned personnel in information systems operations.• Facilitated the installation and configuration of the organization’s video teleconference (VTC) equipment; provided the organization with secret and non-secret video communication capabilities• Managed the installation and configuration during the Windows 10 upgrade consisting of 600 users in the continental US and 150 users outside the continental US; ensured regulation compliance for 100% of computer systems • Maintained information systems equipment and vehicles worth over $25M; maintained a 92% operational readiness rate and sustained zero losses or incidents

Led installations for new automated computer systems and additional electronic equipment. Supervised 30 personnel in daily operations.• Led the installation, configuration, and maintenance of the organization’s SharePoint Portal; enabled multi-platform collaboration over large demographic areas, which increased the organization’s productivity by 40%• Oversaw all preparations for inspections; consistently achieved a 97% or higher readiness rating during Information Assurance Inspections, which led to a special departmental award • Selected above peers to serve as the Senior Staff Network Advisor; enforced information assurance policies for the entire organization’s networks, which resulted in a >3% spillage rate over 2 years• Led the installation of the new Terminal High Altitude Area Defense (THAAD) automations equipment consisting of 90 computer systems, 53 Voice over internet protocol phones, 12 printers and two copiers, which improved the trainee success rate by 20%• Implemented an extensive training program for signal personnel, which led to the collective completion of 150 college credit hours, 400 military training hours, and the acquisition of 11 vendor-specific certifications

Oversaw all Local Area Network operations, which included managing lifecycle replacements and directing cyber awareness and defense education.• Selected over peers to supervise health, welfare, and operations of 42 personnel; ensured the welfare and professional and personal success of all assigned personnel• Facilitated the organization’s largest lifecycle replacement; enabled the identification, procurement, replacement and configuration of 750+ out-of-date information systems• Investigated the organization’s fiscal year spending for all wireless devices; implemented a plan to change spending patterns, which led to $62K+ in savings over a 3-year span • Educated 500+ military personnel, 250 Department of Defense (DoD) civilians and 30 contractors in cyber awareness and cyber defense policies; ensured 100% compliance with DoD regulations and mandates from the Fort Hood Network Enterprise Center