Samuel Librea Email & Phone Number

Manila, National Capital Region, Philippines

Abu Dhabi, United Arab Emirates

⦁ Responsible for projects, MIS, development and automation of back end operations, data analysis using Excel, Access etc.⦁ Reviewing files and doing call backs to customers for quality check.⦁ Assisting Sales Controls and Operations head in the on-going projects and process implementation. ⦁ Ensuring operational materials and supplies needed by the Sales department are maintained, stocked and monitored as per their demands.⦁ Handles inquiries and complaints for sales and… Show more ⦁ Responsible for projects, MIS, development and automation of back end operations, data analysis using Excel, Access etc.⦁ Reviewing files and doing call backs to customers for quality check.⦁ Assisting Sales Controls and Operations head in the on-going projects and process implementation. ⦁ Ensuring operational materials and supplies needed by the Sales department are maintained, stocked and monitored as per their demands.⦁ Handles inquiries and complaints for sales and distribution. Show less

Abu Dhabi, United Arab Emirates

• Responsible for bringing in profits for the company by soliciting accounts from new and existing clients.• Selling loans and credit cards and maintaining good relationship with customers.• Assisting clients in completing documents until loan has been released.

Philippines

Home Loans – Contract to Sell Receivables FinancingTransferred from Credit Cards Underwriting* Evaluates Home Loan applications under Contract to SellReceivables Financing accounts* Assigned as Team Leader to Credit Assistants

Review financial documents qualified if qualified for loan. Approve loan applications. Administer credit assistants.

Call Center* Coach and support Customer Service Representatives.Authorizes manual credit card transaction during systemdown-time. Handles escalated customer complaints.

Consumer Loan Group-Credit Cards UnderwritingTransferred from Personal Loans* Handled corporate credit card applications. Evaluates andrecommends credit card applications of employees ofaccredited companies.* Approves credit card applications with approving authoritylimit up to Php150,000.* Supervises a team of credit assistants in encoding ofinformation of clients’ details in CAS.

Philippines

Consumer Loan Group – Personal Loans Underwriting* Evaluate and recommend personal loan applicationsendorsed by bank branches, from walk-in clients, generatedfrom the list of bank depositors.Projects DoneJune 2011 Fixed and Simplified MIS that records accounts coming in and out ofthe Credit Card Underwriting Department to easily sort each officer’sproductivity and TAT.March 2009 Created and implemented a calculator for the Personal Loandepartment. This… Show more Consumer Loan Group – Personal Loans Underwriting* Evaluate and recommend personal loan applicationsendorsed by bank branches, from walk-in clients, generatedfrom the list of bank depositors.Projects DoneJune 2011 Fixed and Simplified MIS that records accounts coming in and out ofthe Credit Card Underwriting Department to easily sort each officer’sproductivity and TAT.March 2009 Created and implemented a calculator for the Personal Loandepartment. This computes the average daily balance of clients’ bankdeposits and computes for monthly amortization of a loan.This system is being used up to the present. Show less

Consumer Loan Group- Direct SalesPromoted from Loan Closing Assistant* Solicit, evaluate and recommend personal loan accountscoming from accredited agents and brokers.* Assigned to handle Personal Loans but was cross trained toprocess Auto Finance and Housing Loans.

Assist accounts officers in booking personal loanapplications.* Review completeness of documents, files and encodes loanapplication details in the Comprehensive Banking System(Fiserv, Inc).

On-the-Job-Training* Assist information technology officers in the completion andimplementation of AUB’s salary encryption system.

Bachelor Of Science Degree, Business Administration

Major in Computer Application

High School Diploma