Samuel Maclean Email and Phone Number

• I assisted customers in exploring the products and services offered by Taylor Communications Inc. My role involved providing accurate information and addressing any inquiries they had.• I promptly responded to customer inquiries via email, phone, and chat. My goal was to provide accurate and helpful information to address their needs.• I assisted with all supervision duties at the kitting department which include resolving product or service-related issues in a timely and effective manner for clients of Taylor Communications. These clients spanned various sectors, including health institutions, financial institutions, and food services.• I consistently strive to create a positive customer experience during all interactions. Whether through email, phone, or chat, my goal is to leave customers satisfied and well-informed.• I adhere to established procedures for escalating issues, particularly when dealing with the kitting of blotted-printed checks; ensure the printing department corrects the error.

• Use an RF gun to complete warehouse tasks, including inventory management and problem-solving.• Pick merchandise from stored products and build pallets for shipment.• Report any shortages, deficiencies, or damage to the inventory department.• Comply with OSHA safety requirements in conjunction with company guidelines while operating a forklift and picking orders.

• Obtain, check, and prepare documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas regulations.• Negotiate rate contracts with carriers, airlines, and vendors.• Prepare shipping documents, including invoices, bills of lading (B/L), permit declarations, and other related paperwork.• Ensures customers get accurate financial transactional is cost of their shipment to avoid discrepancies.