Create an inviting environment that keeps restaurant and bar guests satisfied. Increase guests and maintain bar regulars through exceptional service. Resolve customer issues. Mentor new servers and bartenders to develop their skills. Create a team environment that is both positive and productive. Lead with honesty and commitment.

Effectively handled outgoing and incoming calls from customers regarding their accounts, ensured questions were answered and customers were completely satisfied. Discussed card use with members and set up incentives to use card more frequently.

Handled standard member transactions as an paid intern while attending Ironwood high school.