Samuel Marotta Email & Phone Number

-Analyze profit/loss (P&L) statements, SWOT, and Key Performance Indicators (KPIs) and maximize performance by executing company policies and procedures.-Provided leadership and development for employees by communicating weekly goals, providing regular performance feedback, and demonstrating recognition, appreciation, praise, and respect for the employees and clients. -Delegated tasks to employees and interns every week through Project Management software and kept track of client relations and sales through a CRM system.

- Managed customer accounts and communicated with customers to update them on shipping status, inventory availability, and new items.- Utilized digital marketing and networking groups such as the Tampa Bay Latin Chamber of Commerce and BNI to grow the customer base by 45% in six months. Managed all merchandise inventory, replenishment, transitions, layouts, and digital graphics on the website. - Utilized social media platforms, including LinkedIn, Facebook, Instagram, and Twitter, to grow a following base.

-Communicated with old and new customers to provide them with the best experience.-Hired new employees for the sales team and technical team. -Gained over 200 new customers in one year. -Maintained machinery, cleanliness, and organization in the technical department.