Feed Assurance Analyst
Conduct rigorous daily quality control assessments on up to 60 products, ensuring precise alignment with official data sources.Identify and rectify discrepancies to maintain data integrity and enhance product trust.Contribute to revenue growth by guaranteeing the accuracy of product information.Proactively manage a minimum of 8 client inquiries daily, providing timely and accurate responses supported by official data sources.Demonstrate strong problem-solving skills to address client concerns and resolve issues effectively.Foster positive client relationships through exceptional customer service and timely communication.Provide immediate and accurate responses to client inquiries and urgent requests within a 15-minute SLA.Monitor incoming client communication channels to ensure timely resolution of issues.
