Samuel Mathieu Email and Phone Number
Passionate and self-taught game developer with a wide-ranging skill set spanning programming, design, testing, art, sound, and UI. From my studies in Computer Science at Orange Coast College, I've evolved into a dynamic candidate adept at implementing end-to-end quality control measures for reliable game products. Notable projects include "The Mage," a physics-based puzzle platformer developed within a 72-hour jam, and "Shotgun Smack," a 2D roguelike featuring procedurally generated maps. In my professional roles, including Customer Service Representative at US Credit Bureau and Guest Service Advocate at Target, I've consistently excelled in problem-solving and customer-centric approaches. Proficient in Unity Game Engine, C# coding, and Microsoft Office, I'm eager to bring my innovation and passion to a forward-thinking game development team.
Us Credit Bureau
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Customer Service SpecialistUs Credit Bureau Feb 2022 - PresentSanta Ana, California, United StatesMaintained logs and documentation to detail key information regarding accounts and services. Investigated and researched issues to determine root causes and appropriate resolution methods. Worked independently and with a team resolving key issues that arose within the department.
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Amazon Flex DriverAmazon Mar 2021 - Sep 2021Irvine, California, United StatesWorked in a solo environment while still contributing to team effort. Organized and delivered packages. Planned and executed proper routes for time management. Communicated with customers about any delivery issues that arose. Followed directions indicated by customers to ensure maximum quality on delivery every time. -
Retail AgentThe Resort At Pelican Hill Sep 2019 - Sep 2020Newport Beach, California, United StatesMonitored and maintained three retail stores for the Resort at Pelican Hill. Managed stock to ensure smooth shopping experiences for guests. Delivered quality service to every guest in accordance to Forbes 5 star rating. Worked with guests to solve issues with any department of the resort. Developed unique solutions to assist in creating a flawless experience for every guest. -
Guest Service AdvocateTarget Sep 2016 - Sep 2019Westminster, California, United StatesWorked cross-departmentally with the cash register, sales floor, guest service desk, guest experience and trained associates. Worked Cash Register: solicited store credit card, Practiced good customer service. Worked on the Sales Floor: Restocked shelves, organized inventory, assisted Guests in item searches. Worked with the Guest Service Desk: Processed returns and exchanges, supervised cashiers, and organized break schedules, ensured smooth and outstanding guest experience. A Team Member Trainer: prepared new team members for daily responsibilities, trained cashiers to handle unique scenarios, gave cashiers confidence to handle any issues that may arise.
Samuel Mathieu Education Details
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Computer Science
Frequently Asked Questions about Samuel Mathieu
What company does Samuel Mathieu work for?
Samuel Mathieu works for Us Credit Bureau
What is Samuel Mathieu's role at the current company?
Samuel Mathieu's current role is Customer Relations Specialist & Gameplay Engineer | Financial & Software Development | End-to-End Quality Control | Programming, UX, C#.
What schools did Samuel Mathieu attend?
Samuel Mathieu attended California State University, Fullerton.
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Samuel Mathieu
Denver Metropolitan Area -
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1protolabs.com -
1sageschools.com
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