Samuel Mbaka Email and Phone Number

Reporting directly to The CEO and The Accounts Manager, I researched and identified potential clients, established rapport, and arranged meetings. I conducted customized presentations with LIVE demonstrations of our uniquely tailored data analytics services. I utilized all media channels to identify sales opportunites, cold-called to generate leads. and acquired quality customers that would lead to closed sales. I aslo prepared documents and contracts required for these closings.

As part of The BSc. International Business Administration degree, I enrolled in the internship experience. I did my internship at Spin Mobile Limited, and submitted an internship experience report that was ultimately approved, and scored favorably.

Cultural sensitisation

• Working with a very competent and diverse nursing team to provide basic care and Activities of Daily Living to residents at The Calvary Retirement Community, Canberra. In our 1st year, we achieved regional, national, and industry acclaim for our care delivery, standards, and approach. *Full Credit to Our CEO: Debbie Booth* - She chose us well; She led us to overwhelming success. She formed policy & practice in Australia and The ACT.• Verbal and written reporting of routine workplace activities such as: shift-handover, care plan fulfillment, behaviors, and incident reports.• Often assisted our in-house and consultant physiotherapists in their therapy sessions with residents. • Interacted daily with visitors, friends, and family members of our residents; giving reassurances, fulfilling unique/specific requests, and accounting for their disposition, property, activities, and general well-being.• Complied with the respective legislative & industry policies, procedures, and protocols of the day, and Always stayed prepared for their inspection.• Contributed to the maintenance of a physically and culturally safe environment for patients and staff.• Appropriately prepared our residents for occasions like Sunday Mass, scheduled appointments, holidays, or outings with family & friends. ie. Make-up, hair, wardrobe, grooming, accessories, supplies, and sometimes prepared cards and gifts on a resident's instruction.

• Assist Customers with all manner of queries regarding small electrical appliances and vacuum products.• Meet exceedingly individual and departmental sales targets for the holiday period.• Working as a team to deliver exceptional customer service in accordance with The Renowned David Jones 5 Star Selling and Service Standards.• Liaise with sales representatives and manufacturers regarding warranty or stock availability of various products and accessories listed in The David Jones Catalogues.• Ensure that the department and products on display present brilliantly.• Sign Customers up for The David Jones Store Card and The David Jones American Express Card, explaining how they make the shopping experience at David Jones all the more rewarding.