Samuel Meadows Email & Phone Number

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Comcast dispatchers are responsible for supporting field technician productivity goals by providing overall appointment management. This includes the assignment of jobs, monitoring all time frames to increase efficiency, and ensuring customer commitments are met. Provides timely internal communication regarding available resources and proactive customer contact related to customer commitments for all scheduled work. Makes direct contact with customers as needed. Dispatchers are able to analyze, prioritize, and dispatch appointments when workforce management system routing cannot identify an available resource. An all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services (including Xfinity Home Security), and creating conversations that place our customers at the center of our business. Changing the customer experience, each customer at a time.

Midland, Michigan

Attained the rank of Sergeant First Class (E-7) in the Michigan Army National Guard, a leadership position managing 11 Soldiers during combat operations in support of Operation New Dawn during a 2010-2011 Kuwait/Iraq deployment; also deploying in 2015-1016 to the United Arab Emirates as a Battalion Liaison Officer. My final assignment with the Army National Guard was leading/mentoring 39 Soldiers as a Platoon Sergeant in the 1460th Transportation Company.

Applied Critical Thinking, Red Team Members Course, Superior

Activities and Societies: - Conduct independent and unbiased critical reviews of concepts, organizational designs, war games, experiments.

Battle Staff Non-Commissioned Officer, Superior

The role of the battle staff is a critical component to achieve mission success in a counterinsurgency environment. Battle staff.

Joint Firepower Course, Graduate

The Joint Firepower Course provides an understanding of the actions required to synchronize & integrate joint fires in support.

Transportation Deployment/Distribution Senior Leaders Course, Leadership, Exceeded Course Standards - Top 20% Of Class

The Transportation SLC course is intended to prepare Sergeants First Class (SFC) and Staff Sergeants (SSG) to perform duties and execute.

Equal Opportunity Leaders Course, Graduate

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting.

Associate'S Degree, Business Administration And Management, General