•Maintaining excellent customer service by promptly addressing customer inquiries,providing clear information about loan products, and assisting customers throughout theloan process.•Achieving a low error rate in loan documentation, minimizing discrepancies, and ensuringdata integrity in loan files.•Meeting or exceeding targets for loan approvals, disbursements, or other keyperformance indicators set by the bank.•Ensuring strict adherence to banking regulations, policies, and procedures related to loanprocessing, documentation, and risk management.•Identifying opportunities to cross-sell or upsell additional bank products or services toloan customers, contributing to revenue generation.•Collaborating effectively with loan officers, underwriters, and other team members tostreamline loan processes, resolve issues efficiently, and achieve departmental goals.•Actively participating in training programs, staying updated on industry trends and bestpractices, and continuously improving skills and knowledge related to loan processingand banking operations.•Contributing to quality assurance initiatives, participating in audits or reviews, andimplementing corrective actions to address any identified issues or deficiencies.•Assisted in reducing delinquency rates by 15% through diligent follow-up on latepayments, resulting in improved loan portfolio performance and lower credit risk

Administrative Services.Documentation of daily report.Organized and stored hardcopy files.Performed administrative tasks, document management and report development for inter-departmental use.Managed information on company databases for different organizational activities to track history and safeguard right information.Answer phones and performed clerical office functions to address queries, concerns and issues escalating complaints to management.Handled client correspondence and internal communications in a professional manner.Received, sorted and directed incoming mail to keep effective communication channels.Updated client correspondence files and noted additions in files index.Planned office events by reserving venues, communicating schedules and coordinating setup.Safeguard sensitive and confidential data in compliance with security best practices.Monitored waiting and public areas to keep cleanliness and organizational needs.Booked and coordinated equipment maintenance to meet operational needs.Booked and paid for business travel and accommodation, communicating booking information to relevant staff.Coordinated communication between various departments to schedule meetings and keep company informed on critical matters.

Carrying out laboratory investigation on specimen collected.HIV/AIDS Awareness and Sanitization programmed and community development (NYSC).Actively in community service.I carried out regular laboratory risk assessments.Recorded and analyzed experimental data.Demonstrated technical procedures to junior technicians.Collected, prepared and tested samples.Analyzed laboratory findings to check accuracy of results.Cleaned and kept equipment to achieve optimum performance.Monitored laboratory supplies, to make orders for low stock items.Used autoclave to sterilize equipment and supplies for experiments.

Help in specimen collection.Documentation of daily report.Processed samples methodically and efficiently.The guaranteed laboratory was well-stocked by performing routine storage checks.Observed strict laboratory hygiene rules and procedures to eliminate specimen contamination.Prepared, analyzed and labelled media, specimens and samples.Routinely serviced and cleaned lab equipment in line with manufacturing instructions.Disposed of finished samples and related waste materials safely.Received stored and labelled clinical samples carefully, following strict laboratory regulations.Stored chemical and biological materials to prevent degradation.