Samuel Murray Email & Phone Number

Nasa Michoud Assembly Facility

• End User troubleshooting and problem solving (hands-on and remote) • Microsoft Office Suite, hardware, software and VPN connectivity issues• Assist users with password changes for Domain logon, Outlook email, VPN, and RSA • Image, configure, deploy and support Dell laptops • Install and support software for Boeing engineers • Create new user accounts, setup email and network printers• Write new or update IT processes • Receive troubleshooting and service request tickets via HP Service Manager • Migrate data, contacts, calendar, import and export email archives, mapped share drives• Assist with setup, and support user mobile work phones• Support Video TeleConference (VTC) setups

Nasa Stennis Space Center

• End User troubleshooting and problem solving (hands-on and remote) • Assist with Active Directory, LDAP service, and administration (Server 2012)• Created new user accounts and File Shares (Server 2012) • VMware EXSi, Fusion deployment for NASA Blockpoints• Setup email accounts & network printers• Imaged, configured, deployed and supported Dell, HP and Lenovo laptops and desktops • Migrated data, contacts, calendar, Import and export email archives, mapped share drives• Installed PGP disk encryption and other software for users• iPhone, Android, and Blackberry support• Received troubleshooting and service request tickets via HP Service Manager• Deploying or moving computing devices to users or locations

Picayune, Mississippi

• Addressed customer inquires and resolved complaints• Reorganized sales floor to meet company demands • Assisted with recruitment and training of new staff • Verified daily sales amounts• Secured building• Deposited end of shift monies

Picayune, Mississippi

• Maintained Sales floor• Worked register• Price checked daily • Planograms and weekly signage throughout store• Stocked and restocked merchandise when shipments were received• Deposited end of shift monies

Slidell, Louisiana

• Senior Merchandiser(’05-’07), managed schedule/tasks for dept. employees, trained new employees• Merchandiser(’01-’05), executed corporate planograms, unloaded and stocked merchandise