Samuel Ngoci Email & Phone Number

Nairobi County, Kenya

Kenya

Test Analyst QA Testing - Develop new and improve Testing Structures - Design, develop, and run software testing procedures throughout SDLC- Test/QC products & features to ensure that they meet user Needs & design requirements - Develop test scripts & Perform test executions for integrated systems - Bug reporting & Tracking User Training -Develop & run training of non-technical staff on how to use technology and troubleshoot issues - Liaise with Field teams to ensure the proper use of apps - Create a Knowledge base system based on known issues & bugs Systems Development - develop scripts for checking system & data errors - design of front-end UI for internal apps - Prototyping/developing front-end apps using Retool Research -Leverage qualitative & quantitative research to generate critical insight into internal products - Write reports on technical assessments of existing and future internal apps and systems - Troubleshoot when systems are down and manage bugs till they are resolved - Provide backup plans and mechanisms when systems go down & recovery plans - Collect & summarize user feedback from the field on both functionality & user experience - Use qualitative and quantitative analytics & tools such as mixpanel to capture insights into features/product performance on a regular basis - Develop an in-depth understanding of the platform, business, and User needs

Nairobi, Kenya

Test Engineer Flashing the Mobile Phone model (DUT) with the required SW Performing test on Local mobile operators  Catching and analyzing the logs  Detecting and reporting problems in the device/software application such that solutions can be reproduced. scheduled and prioritized Find bugs and report them with focus on technical and supporting details Analyze the logs. Field Testing and Mobility  Business traveling as needed when required Managing and tracking devices safely Tracking and managing Shipments locally Managing test van and driver during the testing phase Visiting client site if needed Report daily progress in email Raise all the issues in the database (Jira).

Nairobi

System admin- In charge of the technical development of Yebo. live VOD platform - Social Media marketing plan and implementation - Data analysis on the use of the VOD platform - Provide documentation and technical specifications to IT staff for planning and implementing new or - - Upgrades of IT infrastructure- Responsible for capacity, storage planning, and database performanceSoftware Developer- System analysis of the internal website - Development and maintenance of company website and emails - Hosting internal apps and systems on local servers IT Support - Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization- Installing and configuring computer hardware, software, systems, networks, printers, and scanners- Monitoring and maintaining computer systems and networks- Synology, HP Proliant servers setup & maintenance - Perform or delegate regular backup operations (both onsite & offsite) and implement appropriate processes for data protection, disaster recovery, and failover procedures- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions- Responding in a timely manner to service issues and requests- Providing technical support across the company (this may be in person or over the phone)- Setting up accounts for new users- Training junior staff & non-technical staff on the use of technical equipment - Occasionally joined the media team as a camera crew

Nairobi, Kenya

Building a tech startup with help from 2 colleagues entails being a jack-of-all trade Visionary- Setting strategy and direction- Creating, living and breathing the startup's culture, values, and behavior- Hiring and leading the company's executive team- Implementing short and long term plans- Making important managerial and operational decisions- Focusing on the needs of everybody from investors to employees, customers, and the board of directorsDirector - Know and predict what a customer needs through research- Build product marketing objectives and strategies- Create product lines and test ideas for market viability- Determine a product pricing strategy based on production costs, market demand and research- Create sales forecasts for each product and analyze them- Manage the company's product team: planning, meetings, monitoring results, and organizing training- Structure and overall processes at the companyDeveloper- Code, design, test, and debug software- Review current systems- Work closely with the rest of the startup team including CTO, designers, and product manager to keep the - product in line with the company's strategy- Create and present ideas for improvements to software and systems (and include cost proposals with them)- Testing products and updates before they go live- Writing and preparing training manuals for customers- Maintaining and monitoring systems when products go live to minimize disruptionsMarketer - User acquisition, lead generation, and retention/engagement- All marketing communications- Brand positioning/identity- Research and analytics- Product marketing and positioning- Social Media marketing

Bachelor Of Science (B.Sc.), Computer Science

Master Of Science - Msc, Data Science