Samuel Oboh

Samuel Oboh Email and Phone Number

Customer Support Executive || Account Manager || Entrepreneur @ Darey.io
4th Floor, Silverstream House, 45 Fitzroy Street,Fitzrovia,United Kingdom
Samuel Oboh's Location
Lagos State, Nigeria, Nigeria
Samuel Oboh's Contact Details

Samuel Oboh personal email

About Samuel Oboh

Experienced and dependable customer support specialist with 3+ years in driving customer satisfaction and retention. Skilled in resolving issues, upholding a positive brand image, and leading support teams to consistently meet high service standards.

Samuel Oboh's Current Company Details
Darey.io

Darey.Io

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Customer Support Executive || Account Manager || Entrepreneur
4th Floor, Silverstream House, 45 Fitzroy Street,Fitzrovia,United Kingdom
Website:
darey.io
Employees:
91
Samuel Oboh Work Experience Details
  • Darey.Io
    Customer Success Supervisor (Remote)
    Darey.Io 2022 - Present
    United Kingdom
    Supervising and guiding a team of customer service specialists to ensure high-quality service delivery.Tracking and evaluating the performance of team members, providing feedback, and implementing improvement plans.Deliver outstanding support to hundreds of customers across various countries and time zones (EST, GMT, GMT+1)Manage the onboarding process of customers ensuring that their expectations and goals are met.Liaising with the product team in providing report analysis of trends in customer behavior and user experience.Maintaining a positive, empathetic and professional attitude towards customers at all times.
  • Betterlending Company Ltd.
    Customer Experience Analyst (Hybrid)
    Betterlending Company Ltd. 2021 - 2022
    Lagos State, Nigeria
    Act as the first point of contact for all internal and external customer queries complaints received via channels such as email, social media, live chat and phone calls.Ensure all queries from existing and new customers are effectively and adequately resolved with set SLAs (service level agreement).Provide relevant and appropriate answers to questions and inquiries from customers about products and services.Build trust, loyalty and long last relationship with customers by understanding their pain points and resolving their issue no matter what.Provide insights about customers feedback to internal stakeholders to allow for product and process improvement

Samuel Oboh Education Details

Frequently Asked Questions about Samuel Oboh

What company does Samuel Oboh work for?

Samuel Oboh works for Darey.io

What is Samuel Oboh's role at the current company?

Samuel Oboh's current role is Customer Support Executive || Account Manager || Entrepreneur.

What is Samuel Oboh's email address?

Samuel Oboh's email address is sa****@****ail.com

What schools did Samuel Oboh attend?

Samuel Oboh attended University Of Benin.

Who are Samuel Oboh's colleagues?

Samuel Oboh's colleagues are Bomasi Nwakegho, Oluwaseun Asimiyu, Victor Harry, John Attasiem, Christian John, Muhammed Zayyad Ahmed, Shofoyeke Adeniyi.

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