Development of necessary tools that made it possible to improve the efficiency of internal processes, including: • Development in RPA (UIpath) of the order printing process. • Development with HTML, CSS, JAVASCRIPT, PHP, SQL Server and BOOTSTRAP, on a web platform for managing prices, campaigns and promotions, viewing warehouse stock and research competitor prices. Integrated with ERP SAGE and the existing online store platform. • Development with HTML, CSS, JAVASCRIPT, PHP, BOOTSTRAP and REST, of a web platform management of orders generated by KuantoKusta with integration via API. • Development in C# and SQL Server of an application for purchasing management. With integration of ERP SAGE, daily sends a PDF to the management email with the stock below 10 units, with sales in the last 30 days, profit margin per sale and quantity sold in the 30 days. • Development in C# and SQL Server of an application that manages product expiration dates. Integrated with ERP SAGE, whenever there are products with a term equal to or less than 6 months, this report in PDF is sent to management's email. • Development in C# of an application to integrate stock of the company's products pharmacy (Sifarma) in stock at the online store (ERP SAGE).Digital marketing management (Google Ads, social media and email marketing)