Director Human Resources
Los Angeles, California, United States
HR leader at MLK Community Healthcare, a 131-bed nonprofit hospital serving South Los Angeles with over 1,900 employees and 500 providers. The organization provides comprehensive care through its hospital and clinics, including Family Medicine, Pediatrics, Women’s Health, and Behavioral Health, with a focus on improving healthcare access and equity in underserved communities. I lead strategic HR initiatives across the system, enhancing employee relations, retention, and compliance, while supporting specialized healthcare services.Key Achievements:• Managed employee relations, compliance, and HR policy across the health system, supporting employees and leaders in achieving business objectives.• Ensured compliance with Joint Commission and Title 22 standards in all HR-related matters.• Provided ongoing training and guidance to managers on employee relations, counseling, discipline, and HR operations.• Successfully implemented a new performance management system, increasing employee engagement and manager productivity through a cross-functional approach and comprehensive training.• Designed and launched a new leave-of-absence system, reducing administrative workload and improving accuracy in leave management.• Collaborated with a consulting firm to design and deliver key leadership development programs, including Crucial Conversations and Getting Things Done, enhancing leadership skills for both leaders and front-line staff.• Developed and delivered leadership training on HR topics, including LOA, performance management, and union avoidance, improving organizational compliance and employee relations.