Samuel Pooley Email and Phone Number

Responsible for all shop administration.Supervised up to 10 volunteers and staff a day (35 per week).Trained volunteers in customer service, till skills, merchandising and health and safety.Tripled the weekly targets and focused outreach into the community to boost volunteering and donations.Responsible for stock-takes, risk assessments, banking, deliveries, rotas, merchandising issues, Managed all shop human resource inc. recruitment, disciplinary etc. Organised 'cash fun days' to raise money and awareness outside the normal shop format.Refocused visual merchandising bringing shop up to date with current trends.