Samuel Robles Email & Phone Number

Chicago, Il, Us

• Increased customer engagement with company’s social media by 25% through persistent and interactive promotions.• Often discovered and fixed inefficiencies with the company’s menu software to avoid lost of resources and finances.• Created and maintain positive and professional relationships with guests and staff, increased retention rate by 28%.• Implemented a revised inventory system focused on storage conditions, and ordering techniques resulting in a near 10% decrease in losses created by food waste.

Houston, Texas, Us

• Maintain availability for all incoming calls from potential leads and clients. With a daily average of over 200 calls. • Often discovered inefficiencies in the work system and created paths to avoid wasted time and staff resources.• Created and maintain positive and professional relationships with clients and have the most signed claims in the firm.• Edited and proofread client documents, client correspondences, and translate to English for Spanish-speaking clients.

Houston, Tx, Us

• Listen to customer requests and provide professional advice to over 150 customers weekly to decide the best services.• Review and edit resumes to match customers’ qualifications and experience to job descriptions, decreasing the volume of rejected applications.• Motivates staff and other team members by assisting with office consolidation, to meet the goals of the Workforce Solutions and provide quality service to customers and employers.

Houston, Texas, Us

• Maintains databases for tracking information and producing spreadsheets for filing and management systems• Assists staff in compiling information, proofreading data, preparing correspondences, copying and distributing reports for criminal and civil records for the Court of Appeals • Provide routine clerical support for the Harris County Constable Precinct 6th and 270th District Court of Appeals

• Sale and market AT&T Products to existing and new customers• Interviewing and hiring new members to our specific teams• Train new employees in order to ensure growth, success, and eligibility of promotion• Give daily presentations on skills, information, and lessons necessary for the field• Conduct a positive work atmosphere and work well as a team and under pressure

Waterville, Maine, Us

• Delegate tasks to specific members based on qualifications, identified skills, consistency, and availability• Organize and execute weekly event of 150+ students by selecting speakers, advertising, ordering food for each event• Evaluate each event to ensure success and growth of future events• Create and advertise via email, social media and personal contact for new campus events• Meet with provosts, faculty, and staff as a student representation to discuss Colby’s diversity initiatives

Waterville, Maine, Us

• Co-Led weekly small group discussions on race as well as its intersectional branches; topics including micro-aggressions, tokenism, sexualizing and exoticization of People of Color• Oversaw safe space where students were encouraged to share thoughts and questions

Managed computer labs on campus by assisting with software usage, troubleshooting technical issues, and monitoring individual computer Supervised and assisted classes using the computer labs Provided customer service for student difficulties regarding computers for over 20 students a week

I worked for an organization devoted to humanitarian affair and helped catalogue humanitarian actions globally in order to hold people accountable for humanitarian affairs in the hopes of making it less selfish. I personally helped managed social media sites and presence. Helped with the transition from a blog to website for the organization and practiced completing projects with associates to help build better team working skills and networking.

Houston, Tx, Us

Served as liaison when collaborating with outside environmental and conversational organizations Undertook grant writing as a means to receive federal funding for conservation projectsOrganized and managed meetings and schedulesConducted Research on local parks to gather information for educational community schemesPublished pamphlets and informative videos regarding environmental aspects surrounding HoustonAssisted in the production of GIS mapping

Houston, Tx, Us

Communicated and informed around visitors about upcoming eventsGuided visitors around the metropolitan park and through the downtown area that sees at least 5000 visitors’ daily Sold promotional items, food, and other materials to

Maintained and altered the paintball guns, mask, air tanks, vest, and the indoor paintball Sold Candy, promotional deals, and other materials Organized and managed schedules and financesGreeted, instructed, and communicated with customers