Medical Case Manager
CurrentConducted comprehensive assessments of clients' medical, psychosocial, and financialneeds.Coordinated medical care and social services for clients, ensuring access to necessaryresources such as healthcare providers, medications, and support services.Advocated on behalf of clients to ensure their rights and needs are met within thehealthcare system.Provided education and support to clients regarding HIV/AIDS treatment options,medication adherence, and risk reduction strategies.Navigated and facilitated the initiation and maintenance of vital services such as:primary medical care, specialty medical care, behavioral health services, substanceabuse treatment programs, and public benefits programs.Monitored clients' adherence to treatment and medical recommendations.Provided crisis intervention and interpersonal support to clients during challengingtimes (new diagnoses, treatment complications, housing crises, familial issues).Maintained accurate and up-to-date client records, including assessments, care plans,progress notes, and correspondence with other service providers.Ensured comprehensive care by coordinating and collaborating with healthcareprofessionals and contracted organizations, including: physicians, nurses, socialworkers, community organizations, funders, and constituents.Empowered clients to take an active role in managing their health by providing themwith the information and resources they need to make informed decisions and manage their condition effectively.