Samuel Serrano Email & Phone Number

• Provide clear direction and communication on sales priorities, plans and goals within departments.• Drives positive outcomes of key sales indicators within the business in support of store revenue, margin and net operating profit (NOP) goals• Responsible for operations, sales, the customer experience, and supervision of the Outlet team (17).• Responsible for hiring, staffing, and effective labor management.• Establish a network throughout the Marketplace / District to assist in alleviating local or distressed inventory• Responsible for YoY growth through development, networking and relationship building with clients and businesses• Coach leadership team to ensure high level of sales and job proficiency. Ensure quality performance and development conversations occur consistent with company rhythm

Cherry Hill, New Jersey

• Responsible for all aspects of product inventory, loss prevention and store merchandising, including: shipping/receiving functions, warehouse organization, integrity of physical product (stock counts), accuracy and integrity of inventory documentation, cash management, store planograms and signage, pricing accuracy, and clearance / open box maintenance.• Provide daily leadership in the receipt, storage and distribution of merchandise to Best Buy Company stores, warehouses, and home delivery or shuttle deliveries. • Work with the Assistant Store Manager and General Manager to deliver efficient and effective processing, shrink plan integrity, safety and profitability within the store.• Lead and mentor team on adherence to the Department Execution Model related to inventory / merchandising process, procedure, and strategy.• Consistently demonstrate responsibility for the general store look and feel that includes: interior, exterior, planograms, pricing, ad-set, down-stocking, and store functionality.• Uphold adherence to physical asset protection process to foster a foundationally strong shrink culture throughout the store.• Oversee 20 direct employees and assist in managing an additional 65 employees.• Utilize behavior based coaching and feedback to ensure that job duties and responsibilities of team members are safely completed in a consistent, accurate, and productive manner. • Assist Manager in hiring selection, performance management, and disciplinary actions.• Prepare and conduct team meetings, trainings and other special events to communicate clear goals to team.

Mount Laurel, Nj

• Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported.• Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, to provide an excellent customer shopping experience.• Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.• Achieve monthly revenue per hour goals.

Kaneohe Bay, Hi

Bachelor’S Degree, Health And Physical Education/Fitness

Health And Wellness, General