Samuel Setiawan Email & Phone Number

Pontianak, West Kalimantan, Indonesia

Manado Area, North Sulawesi, Indonesia

- Ensure & responsible for all store operational especially food division.- Involve in creating & implementing policies.- Maintain staffs by recruiting, selecting, orienting, & training employees.- Plan annual budget and ensure the sales & margin are achieved in food division.- Manage all controllable cost to keep operations profitability.- Ensure availability of stock & maintaining inventories.- Ensure all products & display effectively to maximize sales & profitability.- Formulate pricing by reviewing competitor activities, determining additional needed sales promotion.- Create opportunity for make a profitability.- Ensure customer needs are met & complaints are resolved.- Develop schedule of holiday activities & promotion throughout the year strategically designed to bring in more revenue.

Greater Jakarta Area, Indonesia

- Responsible for availability and sales of general merchandising.- Forecast store stock to build sales figures without overstock.- Provide suggestion for promotion.- Make sure that the operational for general merchandising work progress meet customers’ satisfaction.- Handle customer complaints.- Maintain good relationship with supplier.

Surabaya Area, East Java, Indonesia

Responsible for all retail operational activities (Surabaya Branch)1. Food Division - Product placement - Ensure FIFO work properly - Stock monitoring - Arranging SPG/ SPB shift schedule - Monitoring order processing, both by system and manual - Daily stock opname - Negotiate with Sales/ MD about sales order2. Member Service Division - Develop new members - Analyze market prize periodically - Ensure the availability of reward for members - Build a good relationship with customers3. Support Division - Understand the layout and placement of every single product in the store (planogram) - Understand all of the promotion that are being held in Indogrosir - Making and controlling POP ( Point of Purchase)