Provided strategic IT initiatives, executive level technical expertise, guidance documentation and support to all teams of professionals and partners.Designed and implemented a secured Hybrid environment (Network, Hyperconverged and Cloud Infrastructure/Datacenter) for Super TV Business (Video on Demand and IPTV), operational applications and end to end content processing.Gather requirement, analyze and cross-function with marketing, sales, legal, Customer experience and support team to draft RoadMap, SOP and propose technology/tools for operational processes factoring an agile and data driven decision approachIntegrated the infrastructure with Telco (MTN), Communicate application and Business requirements to our technical and business partners such as Telco, Content service providers, outsourced software development and Engineering team

Hired to revamp the Technology infrastructure, deliver digital transformation and business innovations Provided strategic IT initiatives, High- and low-level documentations, Schedule Trainings and Manage/Oversee all IT employees, infrastructure, services, projects, operations and end-UsersAnalyzed and proposed the Bill of material and Budget for the revamp of the IT Infrastructure, applications and servicesDesigned and Implemented the Enterprise Network and Wireless infrastructure, security services, Virtualized datacenter, compute instances and storages for the applications, services and users in the HQ and branches via SDN, SDWAN and SDDCCross-function with the medical and ops team to design, implement and support business apps and processes via ITSM, customer relationship management, Queue management system, Voice-services and call Center, digital signage, email etc.Ensured the IT Infrastructure and processes meet industry standards to position the hospitals for ISO certifications, provided the hospitals with technology support in achieving COHSASA certification renewal

Administered and support the Enterprise, Datacenter and wireless Network, virtual environment (Network, Compute and storages), apps and services such as the Domain controller, ITSM service/apps, etc. and Security services such as Next- Generation Firewall, endpoint and workload-protection, Encryption etc.Provided Advisory and Presales support for the Business Development, Sales and data center operations team in designing architecture, solution discussion, closing deals and projects for external customers or clientsAssisted the CIO in planning and Managing Business and operational processes, resource plan annual works and IT budgetRedesigned and reconfigured the Enterprise/Wireless Network, security policies and control for the network, endpoints and applications to increase operational performance and uptime, security, business continuity, scalability, increased focus on innovation and Business rather than repetitive troubleshootingPerformed Quarterly Preventive maintenance, system upgrades, IT Audit and VAPT Assessment with external auditorsProvided Technical Trainings for CWG Academy students and support in attaining ISO certifications

Design and Implementation/Configuration of routing and switching solutions, Firewalls, VPN, NAC (802.1x), Endpoint/Workload protection, voice-services, Telepresence, Contact center, Multimedia, Collaborative applications, Enterprise Mobility, wireless/WLC, QoS, Mobile device Management for various organizations in different industries Consultation and Presales activities which include answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP), Requirement analysis, high and low design, implementation and AS-IS documentations, preparation of Bill of Material, scheduling proof of concept, identifying opportunities, liaising with OEM and Vendor, Solution recommendation and cross- selling to customers Select and implement security tools, policies and procedures in conjunction with the customer network and security team.Provide L2/L3 technical support to end-user customers and remote support for on- site engineersPerform preventive and Network maintenance, ensure system availability, reliability, resource utilization and upgrades including service packs, patches, hot fixes and security configurationsProvide adequate support to sales team in closing deals on solutions undertaken and Ensure units meets up with adequate financial annual targetsProvide Plan, Monitor and Control projects using either PMBOK/PRINCE2 methodology