As a Student Fellow at The Idea Center, I play a key role in maintaining an organized office environment, providing information to individuals interested in our programs and initiatives. My responsibilities include completing various assigned tasks, assisting at events hosted on the Homestead or Wolfson Campus of Miami Dade College, and ensuring smooth operations to support the center's mission of fostering innovation and entrepreneurship.

Provided excellent customer service by greeting customers, maintaining patience, understanding people, and accurately taking orders and ensuring customer satisfaction.Assisted in inventory management by replenishing supplies and performing regular inventory checks.Collaborated with team members to ensure efficient operations during peak hours.Addressed and resolved customer complaints and issues in a professional and timely manner, in unassisted situations or by requesting assistance from a manager.Handled cash transactions and operated the point of sale (POS) system accurately and efficiently.