Samuel Sims

Samuel Sims Email and Phone Number

Spearheading strategies and harnessing technologies to align business needs and raise organizational performance * IT Consulting | Systems Engineer | Network Admin @ InterContinental Hotels & Resorts
Samuel Sims's Location
Atlanta, Georgia, United States, United States
Samuel Sims's Contact Details
About Samuel Sims

I am a strategic, client-focused IT Consulting Manager with 2 decades of success - in designing, developing, implementing, and supporting software, hardware, and networking solutions. ▪ I anticipate and respond to system issues and find cost-effective and well-designed solutions to ensure 24/7 optimal system performance across $X company growth. ▪ I design complex applications from the ground up or re-engineer existing apps, project managing to steer complex migration and deployment initiatives from conception to conclusion. ▪ I transcend the barriers between technology, creativity, and business, by aligning and engaging quickly with upper management, and system admins to strengthen client relationships. I have been technology-savvy from a very young age, and it is no wonder that I decided to take up a career in information science when I started college. Since then, it has been a non-stop journey to learn the ins and outs of technology, and I discovered a great interest in networks and systems. High-performance and far-sighted vision, leveraging technology as a business asset, anticipating business needs and emerging trends. I am a take-charge technology leader recognized as a Subject Matter Expert (SME) and a resilient, strategic DOER who ‘gets the job done on time, within budget goals, and above quality standards. Handpicked by the top management for highly strategic programs and projects. At Porter Keadle Moore, I created and implemented policies to save space on network drives making it easier to migrate data into the new high-availability cluster, removing duplicate data, and ensuring data outside the firm’s retention policy was removed. I administered a new security system (check-in to rooms/offices upon arrival to the office) with card reader access and DVR capabilities.Below is a list of skills outlining the foundation of my career: Requirement Gathering & Business Analysis DesignDevelopment & Implementation Organizational Change ManagementBusiness/Technology Stakeholders Management Troubleshooting & Upgradation Data Integration/Interfaces Project Management Strategy & Operations Customer Experience Testing & Maintenance Quality Assurance Technology Solutions Relationship Management Business Processes Management Budget Management Software Development Lifecycle Multi-Vendor Management Team ManagementFeel free to message me if you would like to connect. Thanks again for visiting my profile, I look forward to hearing from you soon!

Samuel Sims's Current Company Details
InterContinental Hotels & Resorts

Intercontinental Hotels & Resorts

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Spearheading strategies and harnessing technologies to align business needs and raise organizational performance * IT Consulting | Systems Engineer | Network Admin
Website:
ihg.co
Employees:
1839
Samuel Sims Work Experience Details
  • Intercontinental Hotels & Resorts
    Sr. Engineer - Hotel Technology Services Design
    Intercontinental Hotels & Resorts Dec 2022 - Present
    Atlanta, Georgia, United States
    Managing Infrastructure as a product.
  • Racetrac
    Technology Product Manager
    Racetrac Aug 2021 - Jul 2022
    United States
    Lead the maintenance of the information technology product strategy, roadmap, and feature backlog in collaboration withkey stakeholders. Participate in the information technology product steering committee to assist with governance and strategicmanagement of assigned product(s). Collaborate with key campus stakeholders, resources, and external vendors to assist with thedevelopment and execution of product release schedules in alignment with the information technology roadmap. Manage the full life cycle of software products from idea development, product conception, requirements gathering,product design, and release strategy to actual market launch; followed by future enhancements. Steer a 10+ member cross-functional comprising , delivering product with $10 million expected revenue. Develop and drive to completion all features from 20+ user stories into clear product specifications and requirements forthe software development team.
  • Wipfli Llp
    System Engineer
    Wipfli Llp Mar 2012 - Dec 2021
    Atlanta, Georgia
     Fostered application support to 10+ tax applications, supporting the Accounting Industry to ensure 100% uptime and minimize downtime as much as possible. Evaluated programs and processes to provide informed recommendations to the organization, yielding cost-effective technology solutions.  Administered, and executed processes/procedures and addressed issues for products and services supported in technology infrastructure. Supported analysis and report generation, exception processing, and service management. Implemented new products, services, and operational solutions and augmented existing capabilities. Focused on hardware, software, and utilities support and problem resolution for windows servers, windows desktops, applications, phones, and mobile phones. Facilitated forensic analysis on compromised hardware at the request of litigation lawyers, reducing and eliminating the sampling risk. Maintained end-point and network protection against unauthorized access and malicious attacks, mitigating risk and enabling a more modern workplace. Migrated physical servers to high-availability clusters where storage, memory, and CPU are shared between two active/passive nodes and then backed up to a third node, reducing the firm’s footprint by 90%. Created and implemented policies to save space on network drives making it easier to migrate data into the new high-availability cluster, removing duplicate data, and ensuring data outside the firm’s retention policy was removed. Executed a LastPass, a password safe that allows users to securely store passwords and share passwords within the firm without putting the firm at risk, minimizing operational complexity by 100%. Created policy based on business unit processes for sharing passwords within the various business units, reducing security risks by 70%. Onboarded new employees into the firm and trained them on security policies, ensuring the confidentiality, integrity, and availability of client data.
  • Assuranceamerica
    Technical Support Analyst
    Assuranceamerica Dec 2007 - Jan 2011
  • Geek Squad
    Technical Support
    Geek Squad Sep 2007 - Jan 2011
  • Coca-Cola Enterprises
    Technical Analyst
    Coca-Cola Enterprises 2004 - 2007
  • Coca-Cola Enterprises
    Technical
    Coca-Cola Enterprises 2004 - 2007
  • Coca-Cola
    Technical
    Coca-Cola 2004 - 2007

Samuel Sims Skills

Technical Support Networking Microsoft Office Customer Service Troubleshooting Process Improvement Leadership Windows Insurance Management Team Building

Samuel Sims Education Details

Frequently Asked Questions about Samuel Sims

What company does Samuel Sims work for?

Samuel Sims works for Intercontinental Hotels & Resorts

What is Samuel Sims's role at the current company?

Samuel Sims's current role is Spearheading strategies and harnessing technologies to align business needs and raise organizational performance * IT Consulting | Systems Engineer | Network Admin.

What is Samuel Sims's email address?

Samuel Sims's email address is ss****@****rac.com

What schools did Samuel Sims attend?

Samuel Sims attended University Of North Carolina At Chapel Hill, Georgia Southwestern State University, Georgia Southwestern State University.

What are some of Samuel Sims's interests?

Samuel Sims has interest in Martial Arts Remix, Llc, North Carolina Tar Heels On 247sports, Stonecrest Gymnastics, Mortgage Brokers, Recreation Center, Pray For Chris, Community, Joél L, Lee Gause.

What skills is Samuel Sims known for?

Samuel Sims has skills like Technical Support, Networking, Microsoft Office, Customer Service, Troubleshooting, Process Improvement, Leadership, Windows, Insurance, Management, Team Building.

Who are Samuel Sims's colleagues?

Samuel Sims's colleagues are Roshan Kumara, Marjorie Ellis, Felix Tjonarta, Albert Liusanto, M M Devika, 戴曼华, Mariama Abdulai Biai.

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