Samuel Sittl

Samuel Sittl Email and Phone Number

Project Engineer at EVISCO AG @ EVISCO AG
germany
Samuel Sittl's Location
Greater Munich Metropolitan Area, Germany
Samuel Sittl's Contact Details

Samuel Sittl personal email

n/a
About Samuel Sittl

Samuel Sittl is a Project Engineer at EVISCO AG at EVISCO AG. He possess expertise in customer support, customer service, technical support, online gaming, mmo and 6 more skills. He is proficient in English. Colleagues describe him as "I had the pleasure to work as Samuel’s manager for two greatly constructive years. During this time he was able to progress from an in depth knowledgeable, focused and efficient Tier 3 support agent handling various support channels to a vital part of our global process design team. This development was triggered by his extraordinary talent to look into the various layers of a problem with high efficiency, being able to provide compact and practical solutions without losing sight of the bigger business picture as well as his individual handle time creating solutions. His focused and rather restrained nature complimented his communication skills as everybody learned to appreciate the dense substance of his input, which in turn made him highly appreciated and respected in the team. It was a pleasure working and being able to provide the right level of challenges for him. I can highly recommend Samuel as a team member for any support or other complex structure which needs an analytical mind to create results."

Samuel Sittl's Current Company Details
EVISCO AG

Evisco Ag

View
Project Engineer at EVISCO AG
germany
Website:
evisco.com
Employees:
25
Samuel Sittl Work Experience Details
  • Evisco Ag
    Project Engineer
    Evisco Ag Jan 2015 - Present
    Munich Area, Germany
    IT Project Engineer in the Digital Signage field
  • Blizzard Entertainment
    Cs Representative - Tier 3 (Specialist)
    Blizzard Entertainment Aug 2012 - Jul 2014
    Cork, Ireland
    • All previous resposibilities• Acting as a subject matter expert, handling all kinds of escalations• Providing customer support on all contact channels Blizzard offers, for all types of issues• Consistently exceeding the companies expectations
  • Blizzard Entertainment
    Cs Representative - Tier 2
    Blizzard Entertainment Oct 2011 - Jul 2012
    Cork, Ireland
    • All previous resposibilities• Acting as point of contact for more complex billing and technical issues• Providing Peer to peer coaching, shadowing and training to improve quality, productivity and first contact resolution, as well as the correct and most efficient usage of internal policies and procedures• Handling of escalations of lower tier agents, including handling irate customers
  • Blizzard Entertainment
    Cs Representative - Tier 1
    Blizzard Entertainment Jun 2010 - Sep 2011
    Cork, Ireland
    • Supporting Blizzard's customer base via email/ticket, phone and in-game chat.• Responsible for account, billing and technical support• Working with highly confidential customer data (like customer ID, bank- & credit card details) to the highest data protection standards
  • Bayerischer Rundfunk
    Assistant For Camera And Dolly Grip, Best Boy
    Bayerischer Rundfunk Jan 2007 - Jun 2010
    Munich Area, Germany
  • Scheimann & Team
    Various
    Scheimann & Team Jan 2001 - Aug 2006
    Munich Area, Germany
    Scheimann & Team was a small-scale developer for eLearning software and I was employed in an after-school job. I acquired skills in editing data, sound, graphics and video, as well as basic QA.Tools used include Photoshop, Audacity and various in-house tools.
  • Universitätsklinikum Großhadern
    Alternative Civilian Service
    Universitätsklinikum Großhadern Sep 2004 - May 2005
    Munich Area, Germany
    My responsibilities included scheduling doctor's and patient's appointments on phone, assisting with certain examinations and administrating software.

Samuel Sittl Skills

Customer Support Customer Service Technical Support Online Gaming Mmo Mmorpg Computer Games Video Games Peer Mentoring Coaching Gaming Industry

Samuel Sittl Education Details

Frequently Asked Questions about Samuel Sittl

What company does Samuel Sittl work for?

Samuel Sittl works for Evisco Ag

What is Samuel Sittl's role at the current company?

Samuel Sittl's current role is Project Engineer at EVISCO AG.

What is Samuel Sittl's email address?

Samuel Sittl's email address is si****@****sco.com

What schools did Samuel Sittl attend?

Samuel Sittl attended Ludwig-Maximilians Universität München, Ludwig-Maximilians Universität München, Luisengymnasium.

What skills is Samuel Sittl known for?

Samuel Sittl has skills like Customer Support, Customer Service, Technical Support, Online Gaming, Mmo, Mmorpg, Computer Games, Video Games, Peer Mentoring, Coaching, Gaming Industry.

Who are Samuel Sittl's colleagues?

Samuel Sittl's colleagues are Spencer Vane, Alvaro Gallardo, Simon Schulik, Thomas Hierl, Julia Soyer, Martin Irlinger, Anna Brack.

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