Samuel Smith Email & Phone Number

Elliston, Virginia, United States

Salem, Virginia, United States

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

Identify, research, and engage with prospective clients to manage accounts and offer services. Responsible for Cash handling, Electronic Funds Transfers and sales of bank products and services. Opened new customer accounts and closed existing accounts at customer request.Key Accomplishments: • Recognized for assisting customers to achieve financial confidence and the branch to meet and exceed monthly goals.• Promoted from part to full-time within six months and recognized for consistency and customer service.• Credited with meeting and exceeding monthly sales goals.• Handled customer complaints and issues with great professional courtesy.• Received recognition for exceeding sales referrals and cross-selling programs goals.

Raleigh-Durham, North Carolina Area

Responsible for selling and cross selling of meat products. Managed a range of meats fish and frozen foods ensuring health and sanitation guidelines. Responsible for shipments and checking for damages and freshness. • Managed stock levels by moving produce from inventory to the floor.Key Accomplishments: • Recognized for assisting customers providing information on pricing purchases and products.• Credited with ensuring exactness of orders and invoices took note of shortages and claims and performed billing and breakdowns of produce. • Received recognition for maximizing sales, providing customer service and making sure the store is clean and organized.

Huntersville, Nc

Responsible for managing the personal lines department of the insurance agency. Licensed agent for the state of North Carolina. Responsible for implementing strategic business development initiatives, restructuring, product development, and full operational management with a keen focus on raising standards of operations, risk management, advice, and client service.Key Accomplishments: • Identified new sales potential and credited with exceeding sales goals of 15 personal lines (home, auto, boat, renters, flood, motorcycle, etc.) policies per month. • Assisted customers with their policies (billing, endorsements, and product changes).• Collaborated with representatives from different product lines and groups to strategize, enhance productivity, and business relationship.

San Diego, Ca

Authorized agent for the states of California, Idaho, Alaska, and Hawaii. Within high-volume insurance sales and customer support role, addressed and resolved diverse client needs to ensure retention and satisfaction. Upsold insurance products and services.Key Accomplishments: • Established reputation for successfully upselling at higher rates above peers.• Assisting supervisor in finding ways to increase efficiency and productivity on every call.• Successful managing customers billing issues, endorsement, reissue, and rate increases.

Roanoke, Virginia Area

Responsible for teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.Key Accomplishments: • Balance Automated Teller machines, Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) often totaling more than $100,000.• Assumed a leadership role in the absence of the supervisor and maintained that the bank floor operated normally.• Recognized for adhering to strict safe deposit box operations and guidelines.

Responsible for handling customer inquiries, complaints, billing questions and payment extension/service requests.Key Accomplishments: • Managed a high-volume workload within a deadline-driven environment.• Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.