Samuel Smith Email & Phone Number

Ridgeland, Mississippi, United States

Chattanooga, Tennessee Area

Atlanta, GA

• Throughout my career as a telecommunications technician, I have built a solid track record of delivering procedures within a highly complex and regulated industry. To achieve results, I have leveraged hand-on skills as.
• Managing multiple cross-functional teams to troubleshoot, solve, and recommend tailored solutions.
• Visualizes and articulates process improvement plans for each functional area.
• Delivered $50M in savings through streamlining network configurations. Most recently with ATT, I have enjoyed tremendous success had been acknowledged for my achievements with repeated promotions. My team members know.

Ridgeland, Mississippi

Atlanta, GA

• At ATT, I managed team of 8 and cross-functional teams to complete multiple concurrent projects meeting long-term and short-term objectives. As the Senior-Advanced Technician, I coordinated and delegated all.
• Led team of 15 cross-functional teams and engineers to configure network resulting in $50M in savings.
• Chaired Customer Advisory Council for Alcatel USA, leading to increase efficiency in vendor meeting customer needs, through technical review of equipment, along with joint testing to insure minimal defects.
• Supervised execution of Advanced Technical Support for SS7/STP Network, delivered 30-minute resolution affecting service issues, avoiding FCC reportable fines and exceeding client expectations.

Electrical And Electronic Engineering Technology

Management

Activities and Societies: Kappa Sigma