Delivery Manager
CurrentManaged end-to-end implementation of 8+ accounts across Oracle, Magento, Kibo, and HubSpot, ensuring efficient project delivery from inception to Go Live. I oversee project management, meeting client expectations, deadlines, and budgets while creating regular status reports to track milestones and deliverables. Leading project managers and team leads with mentorship, I foster a collaborative environment for professional growth and teamwork. Building strong client relationships through proactive communication, I identify and mitigate project risks, facilitate meetings and Agile ceremonies, and strategically allocate resources and budgets to optimize financial efficiency and client satisfaction.• Achieved smooth launches for both B2B and B2C sites, earning client praise for excellence in project management.• Awarded the Best PM Award and Employee of the Year for exceptional team leadership and project outcomes.• Secured over $3 million in revenue from existing clients, a 20% increase for the year.• Received a client satisfaction rating of 9 out of 10 through proactive communication and project oversight.• Achieved over 50% profit for the company with major clients like Jelly Belly, Construction Specialties, and Jessup Manufacturing.