Samuel Stern Email & Phone Number

Washington Dc-Baltimore Area

- Operations Lead for all US East Coast projects, encompassing account management, recruitment and workflow oversight for 1 domestic and 3 offshore technical teams specializing in rapid development, specialty DevOps, and QA Automation. - Providing expect consulting services in Product and Project Management, Scrum Management, Product Design, Market and Business Analytics, and Risk Mitigation.

Philadelphia, Pennsylvania, United States

- Serving as the senior Project Manager, overseeing Scrum workflow setup and maintenance, improving communications between teams and stakeholders, and assisting in key account management and technical sales. - Coordinating the information transfer between Design and Development sides of the company on multiple projects.

Philadelphia, Pennsylvania, United States

- Helped train and mentor a team of 15 project managers. - Worked with the executive team in implementing company-wide structural and cultural improvements. - Led efforts to improve the workflow and Scrum implementation for the Human Resources department.

Oaks, Pennsylvania, United States

- Recruited to manage a high risk new brand implementation project encompassing comprehensive website redesign, a new template editing admin, and new brand media creation. - Instituted and led workflow improvements and information sharing between on-site and vendor Development, Content, Design, Analytics, Marketing and Communications Departments. - Implemented a unified sprint flow between all departments, within a modified Scrum system designed for effective cooperation between technical and non-technical teams. - Worked with the executive team to identify potential risks and blockages in the project, applying risk mitigation measures, to allow for a successful brand launch, and timely finish of all project deliverables.

Philadelphia, Pennsylvania, United States

- Supported the technical leads and PM resources in setting up a large project with 3 concurrent workflows, and multiple cooperating development and research teams.- Lead the BA team in a deep analysis of the larger Coherus ecosystem, its sub-domains, and patient and medical specialist information portals for all pharmacological products. - Created a wide ranging competitor matrix, to help the design and analytics teams identify optimal navigation, design and template updates for a full site redesign and CMS upgrade.

Philadelphia, Pennsylvania, United States

- Designed a technical support platform for the upkeep and improvement of a new data sharing initiative between Wikimedia, Google, Apple, Microsoft and Amazon. - Planned out a comprehensive infrastructure system to allow for 24 hour call, ticket, and emergency technical repair by coordinated resources based in the US, Europe, Asia, and Australia. - Led the sales team in understanding and refining stakeholder requirements and budgeting needs that would work for all parties.

- Leading all research and concept development tasks for a new support platform, targeting freight and transportation company representatives, to boost the shipping capabilities and international reach of the main ExportPortal B2B marketplace. - Managing all communications and collaborative projects with retained Freight and Logistics experts on the tools and functionalities needed and expected by freight representatives, and translating those elements into new technical specifications for the Design and Development departments. - Overseeing a paid technical survey and outreach project for freight, logistics, and carrier networks to identify and clarify target freight user needs, as well market opportunities unfilled by competing platforms. - Created a modular development framework for the new platform, using a modified Agile DevOps methodology, to increase the release speed of the project, and allow for rapid prototyping, deployment, testing, feedback collection, and improvement of the project.

Glendale, Ca

- Worked with the project's Moldova based development and design teams, coordinating new functionality development and deployment in the Scrum framework, and overhauling the existing QA and prototyping procedures leading to a 40% improvement in release speed for new features. - Worked with the Operations department to improve existing project planning protocols towards a more Agile and resilient framework, helping update the the existing concept creation and department coordination protocols, and coordinate the adoption of new CMS tools between Operations, Design and Development departments; great increasing communication, connectivity and accountability between departments. - Led a legal research effort dealing with European and North American privacy and user data retention laws, and GDPR compliance for the ExportPortal platform; and created an improvement plan that integrated updated user policies with automated data deletion mechanics to reduce the company's international liabilities and legal exposure. - Coordinated with Marketing, Customer Service and Onboarding Departments in expanding platform functionality based on user feedback, while ensuring product and messaging consistency. This included leading an outreach project to manufactory representative users, to identify blockages in the platform’s onboarding and order creation pathways, and helping to design simpler and more intuitive user pathways in multiple languages.

Lebec, Ca

- Overseeing 5 construction and annexation projects, to expand the District’s infrastructure reach, water output and quality, system resiliency, and long-term strategic partnerships.- Manage the District’s budget planning, legal policy, and long-term relationships with residential, commercial and government customers.- Led lobbying and negotiation efforts to secure $8 Million in State funding for an infrastructure enlargement and improvement project to increase the Districts water output by 40%.- Approached the El Tejon School District to become the sole water provider for local schools, annexing their existing infrastructure, and enlarging the District’s area and reach by over 25%. (The largest such expansion in the last 20 years.) - Headed legal negotiations with the Tejon Ranch Corporation, one of the largest private landowners in California, to establish a joint public agency for long term water resources management and PR initiatives.

Santa Clarita, Ca

- Managed product development, strict milestone deadlines, and agile workflow for a gamifiedcrowdfunding web platform from concept design to Beta release.-Coordinated communications and Scrum sprints between 4 remote teams (2 abroad) of developers,game content designers, marketers and QA.-Developed and executed an “early access” social media marketing campaign, that acquired 6thousand new players in the first 2 weeks for a starting player base, and provided proof of conceptfor the platform.- Implemented a quick response framework for beta testers and developers to rapidly incorporatefeedback, improve gameplay, and increase new player retention by 45%.

New York, Ny

- Coordinated 3 cross-functional teams of UX designers, researchers, API developers, and security experts to develop a "Universal Reputation API"for Freelancers to import and combine reputations from over 60 online marketplaces.- Created weekly and monthly progress updates for project stakeholders and technical leads; while translating new scope updates into monthly sprint milestones and weekly build requirements for each team.- Initiated a unified commenting, documentation and manual creation format between all teams, allowing for expanded cross team cooperation, and quicker onboarding of new resources.- Established a comprehensive multidisciplinary internship and mentorship program, with over 60 interns in 4 years, that reduced the company’s outside recruitment costs by 80%.

Brooklyn, Ny

- Directly managed marketing, sales, customer relations, and event execution for a specialized health centered catering company, serving several niche markets.- Trained cooks, preppers and delivery staff to use a modified Kanban methodology to be able to efficiently manage multiple time sensitive event and wedding catering projects.- Actively pursued relationships with local organizations, from yoga studios to schools to hold food tastings and cooking classes to expand the company's client base and brand outreach.

Geneva, Ny

Ba, Poltical Theory, Critical Social Studies

Social Sciences