Samuel T. Email & Phone Number

France

Toulouse, Occitanie, France

France

- Plan with senior leadership to identify strategic initiatives, create a roadmap and synthesize for internal and external stakeholders.- Work closely with the product owner to unpack user stories and provide detail, including requirement specifications, acceptance criteria, acceptance tests, personas, use cases, activity diagrams and / or other artifacts.

Omaha, Nebraska, United States (Remote)

- Collaborated with cross-functional teams to accelerate clients’ onboarding processes.- Evaluated design, identified red flags or design flaws and adjusted project timeline and customer expectation. - Developed and executed projects, timelines, tasks and performed resource allocation within the Safe/Agile framework.- Documented in the Lesson Learned.

Omaha, Nebraska, United States (Remote)

- Developed POCs for new software solutions in order to drive process improvements.- Software expert for the team, clients, and new hires.- Training and enablement for clients.- Disseminated client input on new product features and provided feedback to management.

Omaha, Nebraska, United States (Remote)

• Transition Project Manager is responsible for the successful completion of project management of customer onboarding. This role is equal parts of project management and Customer Success.
• Responsible for managing 80 to 100 simultaneous customer projects. These responsibilities include: Client correspondence, establishing project time lines and expectations, site surveys to determine networking needs.
• Demonstrate impeccable organizational skills and project management acumen. Self-managed in daily tasks across all customer procedures and internal projects, meetings, and co-worker interactions.
• Knowledge of basic networking configurations for customer's remote install needs.
• Exceeded performance expectations each month – often times doubling the minimum quota.
• Consistent positive feedback from customers after the project was complete.

Greater Omaha Area

• Created and maintained a deep relationship with each account through frequent value-added communication.
• Promoted the best team practices on a daily sprint that helped improve transparency and enhanced implemented processes.
• Utilized Tableau to identify and demonstrate new or under-utilized Flywheel features or services to upsell customers.
• Educated customers on the Flywheel product, general workflows, and/or WordPress, Google Cloud Platform.
• Achieved quarterly targets focused on growing and retaining an assigned portfolio of customers.

New York City Metropolitan Area (Remote)

• Direct strategic planning and execution for product areas; manage annual budgeting, supplier forecasting, and selection of both domestic and international product suppliers. Integrate multi-channel data into sales.
• Integrated multi-channel data into sales analyses, product promotions, and market penetration.
• Employed Agile method to upgrade the phone system, facilitated the weekly sprints.
• Implemented the new Same Day Delivery Service project in the New York area utilizing Waterfall method in collaboration with internal and external departments.
• Partnered with Sales, Operations and IT teams to determine the clients’ needs and how to meet their needs.
• Provided on-going support for product and services implemented and assisted in troubleshooting reported clients issues.Achievements:

New York, New York, United States

• Key point of contact for relationship management and account growth with manufacturers / wholesalers and consumers. Devise and execute targeted plans for increasing territory sales and profit margins. Liaise with.
• Consistently met and exceeded annual sales targets of 10% year-over-year growth.
• Boosted sales 15% within a single year by taking an instrumental role in top-level sales planning, promotions, and email campaigns.
• Expanded market reach into international sectors by handling weekly translations of promotional documents and marketing collateral from English to French.

New York, New York, United States (Remote)

• Spearheaded marketing, public relations, and new business development, including aggressively pursuing potential opportunities in multiple markets. Coordinated strategies for new client acquisition and retention.
• Propelled sales growth by 20% annually on average for 2 consecutive years.
• Realized zero-cost advertising revenues by negotiating a free full-page ad in the Condé Nast architectural digest.
• Drove 20% overall business growth by securing major branded accounts with renowned clients such as Amazon and Overstock.
• Nurtured client relationships with additional valued customers such as Wayfair, One Kings Lane, Gilt, Century21, and Home Goods.

Brussels, Belgium

• Formulated and executed strategic plans, promotions, displays, and events to introduce new brands and increase sales of existing categories. Cultivated and managed accounts with diverse retail chain head buyers in.
• Played active role in increasing sales by 15%, collaborating with senior leadership on strategic business development.
• Generated 20% sales increase for key buyer, strategizing new product launch events for Gillette ProGlide and Wella Professional product lines.
• Improved sales by 30%, leveraging Nielsen database to revamp skin care share of retail shelf.
• Boosted effect by 50%, improving and tactically leading claim management process.
• Doubled or tripled facing of P&G products on shelves, conducting extensive analysis of products and competitors.Additional Highlights:

Prometric - Brussels, Belgium

• Managed all aspects of 2 Professional Licensing and IT Certification Exam centers. Coordinated and led 18-person team conducting short-term projects. Prepared weekly schedules, payroll, and reports. Achievements:
• Built and led high-performance team, hiring, training, mentoring, and leading dedicated teams.
• Maximized success and profitability of both centers, strategically scheduling employees to optimize availability.
• Oversaw effective management of ~800 candidates’ exams on daily basis.

Selor – Recruitment For Belgium Government - Brussels, Belgium

• Researched and devised strategies to boost public awareness and image for recruitment efforts. Represented Selor at job fairs. Prepared press release. Coordinated media events.Achievements:
• Contributed actively to rebranding organization after “selection crush,” providing full range of support to PR team.
• Provided clear visibility into strengths weaknesses, opportunities, and threats, developing SWOT analysis.
• Improved user engagement and user friendliness of company website, recommending and implementing multiple website enhancements.

ASAP - Brussels, Belgium

• Strategized and implemented multiple tactics to attract new talent to temp agency and clients, creating and posting job offers, organizing interviews, and placing clients in optimal positions.
• Placed high caliber temporary employees with event company.

Brussels, Belgium

- Encoded contracts and bills- Accounts payable - Accounts receivable

Certification, Project Management, A

MS Project 2013, Advanced Professional Project Management, Client Management, Negotiation, Decision Making & Conflict, Leadership Skills.

Mba, International Business Management

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication, Bachelor