Luis Samuel Then Michel Email & Phone Number

Miami, Fl, Us

- Collaborated with departments to analyze data, creating dashboards to facilitate data-driven business decisions.- Managed a team of 400, focusing on quality compliance and operational efficiency.- Improved customer service wait times by 90% through data analysis and strategic scheduling.- Developed process improvements and performed data quality assurance using SQL and Excel.

Dallas/Fort Worth Area

- Led analytics projects to identify trends and recommend actionable solutions.- Managed financial distributions and organized inventory control, contributing to budget optimization.- Trained staff in data-driven decision-making and analytics techniques.

Santo Domingo, Dominican Republic

- Reduced distribution disturbances by conducting research, preparing reports, and formulating plans based on essential financial information to address economic problems.- Collaborated with product, engineering, and sales team to automate data visualizations using Tableau for tracking customer journey across various segments.- Designed predictive model to understand automobile user behavior leading to 95% success in targeted product campaigns.- Led strategic initiatives and generated recommendations, policies, and plans to interpret and resolve market issues by collecting and processing statistical data and complex data sets. - Audited family-owned business by producing reports, generating solutions, and explaining the findings to non-technical leaders supporting and driving informed decision-making processes.

Santo Domingo, Dominican Republic

- Projected expected sales volume and profit for existing and new products- Maintained sales volume, product mix, and selling price by maintaining supply and demand, researching competitors, and identifying changing trends and economic indicators - Represented the company to participate in government programs by monitoring legislation and obtaining the best product from vendors at the best price- Found new providers that allowed the company to compete for and grow market share, such as the best offer on vehicles and tires from an upcoming business to save money on government transportation project- Developed budget, forecasting, and analyses used by internal management for key activities and decision making

Santo Domingo, Dominican Republic

- Prepared audit and control reports by collecting, analyzing, and summarizing operating trends- Reviewed transaction made by the state’s public offices to ensure with established internal control procedures by examining records, reports, operating practices, and documentation- Reduced costs by reviewing and balancing subway payments and infrastructure and construction costs - Identified illegal activity from invoices and financial reports, subsequently reported activity to supervisors

Boot Camp In Computer Science, Computer Science

Specializing in JavaScript and Full-Stack Development.

Cybersecurity Certificate

Focused on cybersecurity principles, risk mitigation, and secure coding practices.

Bachelor'S Degree, Economics, 3.8

Finance, Risk Management and Insurance specialization courses.